
Onsite/remote IT Support Technician
2 weeks ago
**Onsite/Remote IT Support Technician**
Mobile PC Pro is looking for someone with experience either from a previous lT job or with their own personal experience in repairing Windows software/hardware problems. Some experience in troubleshooting Mac computers is required also.
Job applicants with a Windows laptop are more likely to be considered for the position as it is helpful to have one to bring along on jobs. If you don't have a Windows laptop it could sometimes mean that you will need to take clients computers home to work on so that you can use your computer at home to finish a job (Eg. Data recovery from a dead PC with an internal hard drive that is still operational).
Please contact me if you require more information and please also send me your resume + personal/work experience.
**Requirements, Responsibilities and Duties**
- Computer problem solving experience with software and hardware issues on Windows and Mac computers.
- We also sometimes setup new hardware in new shops and homes.
- Working from home to remotely service clients.
- Screwdriver set is required
- SATA, NVMe, M.2 SSD/Hard drive docking bay required
- Driver's licence and your own car (occasionally required to transport hardware so motorbikes/scooters are not suitable)
- Driving out to homes and businesses on the Gold Coast (and sometimes outside of the Gold Coast) to provide technical support of all kinds on Windows and Mac computers.
- An ABN as this is how we pay you. This can be obtained online
- Your own Windows laptop
- Take calls from clients on your personal mobile phone to book in jobs and work on them
- You are liable for any damage/loss of hardware/data. This hasn't happened yet, but you need to be aware of this.
**Perks of the Job**
- Work your own hours - you choose the days/times that you would like to work. We are flexible with this.
- Your office is different every day - work on customers systems at their place and sometimes bring their computers home to work on them.
- Depending on what remote support jobs are available, you can work from home on some days of the week.
**Pay**
- Onsite Work: $45/hour during normal business hours. $67.50/hour for jobs done outside of normal business hours and weekend jobs.
- Remote Support Work: $35/hour
- Once you are sufficiently trained in handling jobs on your own, pay increases to $50/hour for onsite jobs during normal business hours, $75/hour for after hours onsite jobs and $40/hour for remote support jobs.
- Hourly pay is based on what we charge the client - Eg. charge the client 2 hours, you're paid 2 hours.
- Onsite Gold Coast jobs don't pay a travel fee, this is included in your hourly onsite rate
- Most onsite jobs go for 1 - 2 hours on average. There occasionally jobs that go from 9am-5pm. Most remote support jobs go for 0.5 - 3 hours on average
- + Super
**Job Types**: Subcontract, Freelance
**Salary**: $45.00 per hour
**Benefits**:
- Extended annual leave
- Professional development assistance
- Unlimited annual leave
- Work from home
Schedule:
- Flexible hours
- Monday to Friday
- On call
- Weekend availability
Supplemental pay types:
- Commission
- Overtime pay
- Penalty rates
- Performance bonus
Ability to commute/relocate:
- Gold Coast QLD: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Do you own a Windows laptop?
- Do you have your own car and drivers licence?
- Do you have an ABN? If not, you will need to get one so that we can pay you
- What kind of IT issues have you normally solved or what were you tasked with when working in a previous IT job? Or what personal experience do you have in IT?
- When is the earliest date you can start working with Mobile PC Pro?
- Every week, the amount of work is variable and paid on commission based on hours charged to the client. Eg, 2 hours of work charged to the client is paid 2 hours of work to you. Is approximately $800 - $1500 a week in pay ok?
This is based on previous technicians average weekly pay and is based on how much work comes in on any given day.
On some days, 30 mins - a few hours are spent on individual jobs and there are multiple small jobs and on other days there can be a single job that takes a whole day to complete.
On some days there are a few hours break in between jobs and this allows for you to attend to any other personal commitments/grab lunch, if you like.
Based on the random nature of scheduled jobs, does this job work for you?
- Are you able to talk in plain terms that a non-IT savvy person can understand? This is needed to be able to explain in plain English to our clients what has happened on their job or what needs to happen so that they aren’t left confused.
**Experience**:
- IT support in another role or from personal: 1 year (required)
**Language**:
- English (required)
Work Authorisation:
- Australia (required)
Shift availability:
- Day Shift (preferred)
- Night Shift (preferred)
Willingness to travel:
-
-
Onsite Desktop
19 hours ago
Gold Coast, Queensland, Australia EIL Global Full timeSkills:imaging and reimaging, End-User Support, Active Directory, Office 365, SCCM, Network Troubleshooting, Remote Desktop Services, Windows Administration,Company OverviewEIL Global IT Solutions and Services Pvt Ltd is a leading IT service provider headquartered in Adelaide, Australia, with a presence across Asia Pacific and EMEA. Specializing in desktops,...
-
Marine Life Support Technician
7 days ago
Gold Coast, Australia Village Roadshow Limited Full time**Marine Life Support Technician** **$26.21 per hour Part Time** **Sea World, Main Beach, Gold Coast** **About the Perks!** - Unlimited free entry to our amazing theme parks - Earn complimentary passes for family and friends - Enjoy discounts on food & beverage, retail and animal experiences - Enjoy a wide variety of discounts throughout our properties and...
-
Life Support Systems Technician
2 weeks ago
Gold Coast, Australia Village Roadshow Limited Full time**Life Support Technician** **$27.19 per hour Part Time** **Sea World, Main Beach, Gold Coast** **About the Perks!** - Unlimited free entry to our amazing theme parks - Earn complimentary passes for family and friends - Enjoy discounts on food & beverage, retail and animal experiences - Enjoy a wide variety of discounts throughout our properties and access...
-
Veterinarian Technician
2 weeks ago
Gold Coast, Australia Village Roadshow Limited Full time**Veterinarian Technician** **Full-Time Salary.** **Paradise Country, Oxenford, Gold Coast** **About the Perks!** - Unlimited free entry to our amazing theme parks - Earn complimentary passes for family and friends - Enjoy discounts on food & beverage, retail and animal experiences - Enjoy a wide variety of discounts throughout our properties and access to...
-
Remote Travel Support Specialist
3 days ago
Gold Coast, Queensland, Australia beBeeSupport Full timeJob Title: Remote Travel Support Specialist","We are seeking a skilled and detail-oriented Travel Support Specialist to join our team. As a fully remote role, you will provide exceptional customer service to travelers, assist with travel-related inquiries, and help manage reservations.","This is an excellent opportunity for those who have a passion for...
-
Freelance It/ Event Technician
1 week ago
Gold Coast, Australia OneWorld Rental - Global Technology Hire Full time**Job description** **About Us**: One World IT Rental (OWR) is an esteemed international brand with operations spanning nine locations across seven countries. Our mission is to establish ourselves as the premier short-term IT rental company worldwide, catering to both business and social events. Specializing in providing cutting-edge technology solutions...
-
Flooring Technician
2 weeks ago
Sunshine Coast, Australia Floor Services Full time**ABOUT THE ROLE** We are a growing company and looking for a reliable concrete polishing and epoxy applicator, to join our team of technicians to do the surface and flooring work: concrete grinding and polishing, concrete sealing, mixing of epoxy resins and sands, epoxy roll coats, epoxy flake flooring, and epoxy resin coving. Our base is in Sunshine Coast...
-
Onsite Desktop Engineer
6 hours ago
Gold Coast, Queensland, Australia beBeeDesktop Full time $80,000 - $125,000Job OverviewWe are seeking a skilled professional to provide onsite desktop and network support.Key Responsibilities:Offer expert advice and troubleshooting to resolve technical issues in IT infrastructure and networks.Coordinate with various teams to ensure seamless implementation and management of network and desktop solutions.Essential...
-
Restoration Technician
1 week ago
Gold Coast, Australia Restore Corp PTY Ltd Full time**Restore Corp Pty Ltd** **Restoration Technician** We are looking for a driven and motivated individual with a positive attitude to join our fast paced and experienced team. - Full time & Casual positions available (Please note preference on resume) - Overtime available - Opportunity to join our rapidly growing team - 24/7 Emergency response **The...
-
IT Support Specialist – Senior Role
4 weeks ago
Gold Coast, Queensland, Australia IT Leaders Group Full timeAre you a highly experienced, passionate and motivated IT professional looking to level up? Read on to learn if this might be the next leg of your professional journey AtIT Leaderswe are a fun and dynamic team, dedicated to ensuring our clients' happiness through exceptional IT solutions and support. Our close-knit team is dedicated to living our...