Customer Care Consultant

6 days ago

Canning Vale, Australia Blackwoods Full time

Base salary with employee benefits, incentives, discounts, shares & more
- Supportive management & team, with great work/life balance (no weekends)
- Join an iconic Wesfarmers business, leaders in Industrial & Safety supplies

**YOUR OPPORTUNITY**

We're on the lookout for a full time **Customer Care Consultant**to join our vibrant **Trade Store** **team**in **Canning Vale WA**

If you’re passionate about delivering outstanding customer service and thrive in a dynamic, hands-on environment, this could be the perfect opportunity for you. No two days are the same, and you’ll be part of a supportive, close-knit team that values growth and development.

**What You’ll Be Doing**:

- Providing face-to-face customer service, handling enquiries, sourcing parts, and managing backorder ETAs
- Performing warehousing tasks including picking, packing, and stock put-aways
- Replenishing stock and conducting regular stock takes
- Processing purchases via cash, card, or account
- Maintaining showroom displays and rotating stock
- Keeping the counter and packing areas clean, organised, and efficient

We offer an **outstanding training program** to set you up for success from day one. If you don't have all the skills yet - we will train you

**What You’ll Bring**:

- Experience in customer service within a trade store or retail environment
- A customer-first mindset and strong interpersonal skills
- Confidence using Microsoft Word and Excel
- Clear written and verbal communication
- A curious, growth-oriented attitude
- Strong problem-solving skills and the ability to work independently
- Excellent time management and a proactive approach to seeking support when needed

**Why You’ll Love Working With Us**:

- ** Permanent** salary, incentives, and a generous **Team Member Discount Card**:

- Ongoing** learning and development** opportunities
- Monday to Friday schedule — enjoy your weekends
- ** Refer a Friend Program** — earn up to $2,000 per referral
- Option to purchase up to 4 weeks of additional annual leave
- Team events and celebrations
- Discounts from over 300 corporate partners
- Generous Wesfarmers annual share plans
- Attractive parental leave policy
- Free onsite parking and more

**NEXT STEPS**

As part of our recruitment process and commitment to safety, you will be required to undertake background checks (which will include a pre-employment medical assessment involving drug & alcohol testing).

**OUR STORY**

Blackwoods is Australia’s leading supplier of industrial and safety supplies. For over 140 years, we have supported businesses big and small with our range of over 300,000 products from the world’s best brands. From the Sydney Harbour Bridge to the railway and your local mechanic, we supply what our customers need when they need it, along with unparalleled expertise and service from our passionate team.

With a national footprint of over 50 branches and 6 Distribution Centres, our people are at the heart of everything we do. Being a part of the Wesfarmers group, also means that we have endless opportunities to make a difference, so join us, and let’s help more people build a better Australia.

Video

  • Customer Care Consultant

    1 week ago

    Canning Vale, Australia Blackwoods Full time

    Join an iconic Wesfarmers business, leaders in industrial & safety supplies - Great employee benefits with ongoing training & career development - Max term positions with the potential of extension or permanency **OUR STORY** Blackwoods is Australia’s leading supplier of industrial and safety supplies. For over 140 years, we have supported businesses big...

  • Customer Care Consultant

    24 hours ago

    Canning Vale, Australia IPA Personnel Services Full time

    Due to exciting growth in the business, we are looking for multiple enthusiastic **Customer Care Consultants** to join our customer service team based in Canning Vale WA to provide an exceptional level of service to our growing customer base. **Your key responsibilities include, but not limited to**: - Inform customers of new product range and services...

  • Customer Care Consultant

    7 days ago

    Canning Vale, Australia New Start Full time

    We have an exciting opportunity for a **customer care consultant** to work at our Site located in **Canning Vale WA** **This is an Indigenous - identified position. Applicants must be of Aboriginal or Torres Strait Islander descent (pursuant to Section 14 (d) of the Anti-discrimination act)** Key Responsibilities - Ensuring that all customer enquiries are...

  • Customer Care Consultant

    2 weeks ago

    Canning Vale, Australia Blackwoods Full time

    Opportunities to develop and grow career - Team member discount card to use at Kmart, Bunnings, Target & Officeworks - Highly autonomous role where you can leverage your expertise **Blackwoods** is looking for a **Customer Care Consultant Rio Tinto **to join our Mega Mining business team to provide an excellent service to Blackwood’s largest customer....

  • Customer Care Consultant

    2 weeks ago

    Canning Vale, Australia New Start Full time

    We have an exciting opportunity for a **customer care consultant** to work at our Site located in **Canning Vale WA** **This is an Indigenous - identified position. Applicants must be of Aboriginal or Torres Strait Islander descent (pursuant to Section 14 (d) of the Anti-discrimination act)** **Your key responsibilities will include but are not limited...

  • Customer Care Consultant

    1 week ago

    Canning Vale, Australia Blackwoods Full time

    **Blackwoods**is seeking a** Customer Care Consultant** for **Rio Tinto** to join our Mega Mining business team. This full-time role involves delivering exceptional service to Blackwood’s largest client and will be based at our **Canning Vale, WA** office. **Your day-to-day responsibilities**: - Identify customer needs through effective questioning and...

  • Customer Care Consultant

    7 days ago

    Canning Vale, Australia Blackwoods Full time

    Join an iconic Wesfarmers business, leaders in industrial & safety supplies - Great employee benefits with ongoing training & career development - Monday to Friday full-time role, with a friendly & supportive team in Canning Vale **OUR STORY** Blackwoods is Australia’s leading supplier of industrial and safety supplies. For over 140 years, we have...

  • Customer Care Consultant

    2 weeks ago

    Canning Vale, Australia Blackwoods Full time

    Blackwoods is seeking a Customer Care Consultant for Rio Tinto to join our Mega Mining business team. This full-time role involves delivering exceptional service to Blackwood’s largest client and will be based at our Canning Vale, WA office. **Your day-to-day responsibilities**: - Identify customer needs through effective questioning and system checks....

  • Customer Care Consultant

    2 weeks ago

    Canning Vale, Australia Blackwoods Full time

    Permanent full-time located in Canning Vale with a supportive team - Great employee benefits with ongoing training and career development - Join an iconic Wesfarmers business, leaders in industrial & safety supplies **YOUR OPPORTUNITY** Due to exciting growth in the business, we are looking for an enthusiastic **Customer Care Consultant **to join our...

  • Customer Care Team Leader

    2 weeks ago

    Canning Vale, Australia Blackwoods Full time

    Join an iconic Wesfarmers business, leaders in industrial & safety supplies - A fantastic opportunity for an ambitious individual + ongoing career development - Permanent full-time role, working in a friendly & supportive teams based in Canning Vale **OUR STORY** Blackwoods is Australia’s leading supplier of industrial and safety supplies. For over 140...