Return to Work Advisor

IXOM plays a vital part in the lives of tens of millions of people every day. We're the experts behind the scenes, who ensure safe and reliable access and help industries, businesses and local communities to thrive.

Our products, services and solutions are used across many end markets, including dairy, agriculture, viticulture, electricity, steel, food and beverage, pulp and paper, mining and construction, and water treatment (just to name a few).

We are supported by over 1,300 people globally and our operations span across four continents and nine countries, with headquarters in Melbourne, Australia.

About your role

IXOM is seeking a dedicated and experienced Return to Work (RTW) Advisor to join our team. The RTW Advisor will play a crucial role in guiding injured employees through their return-to-work journey, focusing on meaningful and sustainable recovery outcomes that support both the individual and the business while maintaining compliance with legislation.

This role involves working closely with internal leaders, healthcare providers, and other key stakeholders to create tailored return-to-work plans. Additionally, the RTW Advisor will contribute to broader health and wellbeing initiatives that enhance workplace safety and injury prevention.

Key Responsibilities

• Injury Management and RTW: Manage RTW for work-related and non-work-related injuries, including early intervention and workers' compensation.
• Compliance: Ensure compliance with applicable laws, regulations, and company code of conduct.
• Drug and Alcohol Cases: Manage RTW for drug and alcohol cases with support from the Health and Wellness Manager and Occupational Health Nurse.
• Ergonomic Assessments: Complete or review ergonomic assessments and provide necessary equipment.
• Data Management: Maintain accuracy of data within SolvInjury and other injury tracking platforms.
• Incident Follow-Up: Follow up on incidents and promote a positive workers' compensation/safety culture.
• Service Provider Monitoring: Monitor the effectiveness of service providers (e.g., rehabilitation).
• Policy Compliance: Monitor compliance with workplace policies and procedures.
• Awareness and Training: Support management and staff awareness of workers' compensation responsibilities and accountabilities.

Who are we looking for?

• You must hold a RTW certification in Victoria and a full Victorian driver's license
• National RTW advisor experience (NSW/VIC/QLD)
• Tertiary qualifications in an allied health field (e.g., Physiotherapist, Occupational Therapy) will be highly regarded
• Ability to travel locally in Melbourne to our IXOM sites
• Previous experience in injury management and workers' compensation
• Chemical handling/manufacturing industry experience is desirable
• Proficiency in Microsoft Office Suite
• Knowledge of relevant Australian WHS legislation and practices (including Fair Work legislation, Disability Act, Privacy Act)
• Excellent written and verbal communication skills
• Proactive and flexible approach
• Empathy and Sensitivity: Understanding the emotional and physical challenges faced by employees returning to work
• Ability to influence local teams, hold difficult conversations and communicate with the senior leadership team

Benefits at IXOM

We take looking after our people seriously.

For a start, you'll work for a large global organisation, where you'll not only earn a competitive salary, but you'll also have access to an Employee Assistance Program, a recognition program, and a range of health and wellness benefits and discounts.

Our wellbeing program is second to none, and we offer a range of education assistance and learning resources, as well as secondment and promotion opportunities to help you grow both personally and professionally.

We support what's important to you by promoting workplace giving, diversity and providing volunteering leave, and, of course, we offer flexible working wherever possible.

To Apply

If this sounds like you, we'd love to hear from you

Our Process

At IXOM we are committed to employing individuals who align with our values and meet the requirements of the role. As part of the recruitment process, there are a number of checks which may be conducted to demonstrate applicants' suitability for a role including police / criminal background checks, medical, drug and alcohol testing, and reference checks.

Diverse candidates have diverse needs. During your recruitment journey, information will be provided about adjustment requests. If you require additional support before submitting your application, please contact our Talent Acquisition team.