Channel Account Manager

2 days ago


North Sydney, Australia Trend Micro Full time

When you join Trend, you become part of a unique and diverse global family and you get to work towards a world safe for exchanging digital information.
- Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information. Fueled by decades of security expertise, global threat research, and continuous innovation, Trend Micro's cybersecurity platform protects hundreds of thousands of organizations and millions of individuals across clouds, networks, devices, and endpoints. As a leader in cloud and enterprise cybersecurity, the platform delivers a powerful range of advanced threat defense techniques optimized for environments like AWS, Microsoft, and Google, and central visibility for better, faster detection and response. With 7,000 employees across 65 countries, Trend Micro enables organizations to simplify and secure their connected world. _

About the role

As a Channel Account Manager, you have the exciting opportunity to collaborate with our Key Partners. Your objective is to capture maximum growth potential in the market by leading and managing strategic initiatives and building up strong relationships.

Role responsibilities:

- Ensure the development of robust, sustainable business processes, policies and practices that support current needs and future growth of distribution customers
- Partnering with the distributor(s) and marketing team to develop programs that increase revenue and brand awareness.
- To drive growth, establish, sustain and nurture working relationships with Key Decision Makers and stakeholders and to consistently identify opportunities to successfully expand sales into new customer areas.
- You will empower the Channel Partners by managing their continuous training, coaching and education.
- You will also contribute to the delivery of Trend Micro targets/KPIs and represent the Channel team in various working groups and meetings when required.

What you will need
- Minimum 3+ years’ experience in an IT Sales role.
- Able to demonstrate consultative sales skills and foster strong relationships with key partners
- Knowledge of the IT industry with clear understanding of SaaS
- Experience with distribution and security a plus
- Enthusiatic and personable
- Able to show how you have successfully managed a detailed strategy across the enterprise end user/channel

Benefits of being a Trender
- At Trend Micro, our people and culture are our power. There are no barriers - you are empowered to discover your passion and be the best part of yourself.
- We encourage you to challenge the status quo, break assumptions, and learn and grow every step of your career, fulfilling your potential.
- Helping customers succeed is our top priority. We believe in doing the right thing, solving the right problems, and maintaining business sustainability. And our efforts to make a difference go beyond the digital world.
- Trenders have the opportunity to be good global citizens by building houses in the Philippines, donating money to help underprivileged communities, educating kids and parents on online safety, advancing a diverse workforce (Close the Gap program), and more.

We take employee wellbeing seriously. At Trend, you will have access to Medical Insurance, Mental Health Support through access to EAP, Yoga and Meditation sessions, Gym reimbursements, Paid Parental Leave etc.

At Trend Micro, we embrace diversity, equity and inclusion. We believe that our people are our greatest asset and we understand the importance of bringing diverse perspectives, approaches and experiences to our team. We are committed to building and supporting an inclusive workforce that truly reflects our global business and encourages people from all backgrounds to apply.

We embrace change, empower people, and encourage innovation. Join Trend Micro and Thrive with us.



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