Sea Import Operator

5 hours ago

Melbourne, Australia Bollore Logistics Asia Pacific Full time

**About the role**

As part of the Melbourne Operations team, this role reports to the Sea Freight Supervisor, coordinating LCL and FCL shipments (imports and exports), negotiating FCL traffic enquiries, consulting on FAK consolidation & LCL routing, and managing set KPIs whilst ensuring customer satisfaction.

**What you will be doing**
- Data entry of jobs, shipping consignments and update
- Opening, managing, monitoring and closing a job file
- Ensure that jobs are within the invoiced specified timeframe and any monies requiring immediate collection are collected before delivery
- Ensure that job-related invoices are within the approved specified timeframe and any issues are escalated to the direct manager
- Endeavour to obtain co-load support by metering out our existing volumes
- Negotiate current LCL and FCL traffic inbound and outbound and constantly try to strengthen Bollore Logistics’ purchasing power
- Compile all LCL and FCL rate requests and advise sales on margin and routings for LCL and FCL business
- Ensure external salespeople are made aware of rates and areas of significant advantage over our competitors
- Assist with the advertising of our consolidation boxes through local offices
- Overseeing the job functions associated with these key accounts
- Conduct appropriate reporting functions as per client requirements
- Maintain an active communication channel with customers - reviews wherever necessary
- Communicate any issue and elevate (to Operations Supervisor) as required
- Prompt and efficient response to both existing and new client requests
- Reporting any complaints or problems raised by Customers, overseas offices & agents to the Branch Manager
- Assist with resolution of customer issues

**Requirements**:
**The successful applicant**

Essential:

- Proficient knowledge of INCOTERMS, EDI and industry terminology
- Sea freight operation experience
- Excellent professional interpersonal and communication skills

Desirable:

- Good time management and organisational skills
- Strong negotiating skills
- Customer service, quality objectives and continuous improvement experience

  • Import Sea Operator

    6 days ago

    Melbourne, Australia Pace Appointments Full time

    Very Well Established International Forwarder - Import Sea Freight Experience Essential - Tullamarine Location Join an experienced team of professionals in a role offering plenty of variety and client interaction! Our client is a very well established international freight forwarder based in Tullamarine. An opportunity has arisen within their Import team...

  • Import Sea/air Operator

    2 weeks ago

    Melbourne, Australia Pace Appointments Full time

    Our client provides international freight forwarding, customs clearance and transport services to a diverse client base. Due to ongoing growth and success, an opportunity has arisen within their Melbourne branch for a suitably experienced Import person to handle sea freight and airfreight operations. Working within a fast paced, professional team...

  • Freight Forwarding

    2 weeks ago

    Melbourne, Australia People Group Full time

    Join an incredible team as a Import Sea Operator - Permanent and ongoing job opportunity - Salary up to $80,000 + Super **Import Sea Operator - Melbourne** **Your new company** As a global freight forwarder, they are dedicated to delivering exceptional service excellence worldwide. With expertise in international logistics, they specialize in efficiently...

  • Import Sea Freight Officer

    4 days ago

    Melbourne, Australia Pace Appointments Full time

    Work / Life Balance - Hybrid model of working - Tullamarine Location Our client is a very well established international freight forwarder with a solid network of company owned offices and agency partners in over 30 countries worldwide. They provide tailored solutions to their varied clients' needs to include air and ocean freight forwarding and contract...

  • Freight Forwarding

    2 weeks ago

    Melbourne, Australia People Group Full time

    Experienced Import Sea Freight Operator - Dedicated to personal and team development - Salary up to $75,000 - $85,000 + Super **IMPORT SEA FREIGHT OPERATOR - BRISBANE** **Your New Company** This company thrives on innovation in freight forwarding, treating every shipment as vital to its customers' success. With extensive industry expertise, global...

  • Import Sea Freight Operator

    2 weeks ago

    Melbourne, Australia Pace Appointments Full time

    This is an excellent opportunity to bring your industry knowledge to a large, successful logistics specialist and be part of a fantastic team of experts. Our client is a highly successful international logistics company. They boast a modern, vibrant working environment and the latest industry tools, allowing them to provide a true door to door service to a...

  • Export & Import Operation

    6 days ago

    Melbourne, Australia People Group Full time

    Modern technology - Amazing Freight Forwarding Company based in Melbourne - Salary $65,000- $80,000 + Super **EXPORT AND IMPORT OPERATION** **Your new company** A company that is constantly evolving and expanding with the global market. Working for one of the world's largest global suppliers of transport and logistics can open up many opportunities for you...

  • Sea Freight Operations

    2 weeks ago

    Melbourne, Australia Pace Appointments Full time

    Recent Perishable Sea Freight Experience Essential - Fast Paced, Client Focused Role - Flexible Location with WFH This highly successful business provides international freight forwarding, customs clearance, container unpacking, and national transport/distribution services to a diverse client base of importers, exporters, retail and wholesalers An...

  • Import/export Operations Coordinator

    4 days ago

    Melbourne, Australia Pace Appointments Full time

    Transport & Logistics Specialist - Innovation, Expertise & Valued Client Portfolio - Tullamarine Location + WFH (1-2 Days) An exciting opportunity has arisen for an Import/Export Operations Coordinator to join this Australian owned and operated Transport & Logistics organisation. They are a specialist in Freight Forwarding, Customs Brokerage and Logistics...

  • Sea Freight Operations Manager

    2 weeks ago

    Melbourne, Australia Pace Appointments Full time

    Pace Appointments Vic have partnered with a leading Sea Freight provider. Together, we are looking for a customer centric, mature-minded Sea Freight Operations Manager to join their team in Melbourne's North West. Reporting to the Branch Manager, you will lead and mentor a team of freight forwarding professionals. Day to day you will encourage and develop...