Administration Team Leader

**Overview**:
**Work Type**:Ongoing - Full-time

**Salary**: Salary not specified

**Grade**:Grade not specified

**Occupation**:Administration

**Location**:Melbourne - CBD and Inner Metro suburbs

**Reference**:3167

**Are you a current Austin Health employee?**
- **Make an impact providing the highest standard of customer service to our patients, visitors and internal stakeholders at The Surgery Centre**:

- ** Full time ongoing opportunity located at Heidelberg Repatriation Hospital**:

- ** $69,440.60-$73,811.92 base salary + generous salary packaging + monthly Accrued Day Off**

Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and statewide. We have a highly engaged, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives.

**About the department**
- The Surgery Centre (TSC) provides a unique service by separating short-stay and day case elective surgery from emergency surgery, which is performed predominantly at the Austin campus. TSC comprises of eight Operating Rooms, two Endoscopy rooms, a 12 bay Recovery Room, and an inpatient unit consisting of 32 available overnight beds and 21 spaces for Day Surgery capacity. TSC is operational over 7 days per week, 24 hours per day. Approx. 13,500 procedures are performed yearly.

The Preoperative Suite, Surgery and Endoscopy Service on the Austin campus includes 11 Operating Rooms, 2 Procedure Rooms, 2 Endoscopy Rooms, a Recovery unit with high dependency patient facilities, and a Surgery and Endoscopy Centre with up to 12- overnight beds to care for day surgery and day of surgery admission (DOSA) patients. 25,000 surgical and endoscopy procedures are undertaken per annum in the area.

**About the role**
- As the Administration Team Leader, you will coordinate and oversee the administration team ensuring the highest standard of customer service is delivered to our patients, visitors, and internal stakeholders. Reporting to the Elective Admissions & Austin Operating Suite Administration Manager, you will play a pivotal role in supporting our hospital's daily operations and maintaining our commitment to excellence in care.

A regular day will see you:

- Supporting the Elective Admissions & Austin Operating Suite Administration Manager to contribute to the effective management of the administration team and operations within the department.
- Working in a dynamic and fast-paced environment, where each day brings new challenges and opportunities.
- Acting as the main point of contact for all day to day administration team members.
- Positively supporting administration staff with both technical and people management skills to achieve the best practice in customer service delivery.

**About you**
- As the Team Leader, you will be someone who has excellent communication skills, with a strong commitment to excellence in patient care. You’ll bring energy and drive to your work and have a keen interest in developing your skillset.

To be successful in this role you’ll bring with you:

- Proven experience in coordinating work for administration teams, including managing staff rosters, delegating responsibilities effectively, and streamlining workflows to enhance team productivity and operational efficiency.
- Highly developed organisational and time management skills, consistently meeting deadlines and managing competing priorities in fast-paced environments.
- Clear, confident communicator, who maintains a professional, empathetic, and compassionate approach in all interactions.

**Our benefits**
- Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including:

- Greater take-home pay through generous salary packaging, for living expenses, meals, and holiday accommodation.
- A suite of wellness initiatives designed to support you, including discounted fitness memberships and special offers on health insurance, and a comprehensive wellbeing program.
- Onsite childcare at Austin Hospital, easy access via public transport and car parking options.
- Mentoring and career development opportunities.

**Work with us**

**Interested in finding out more about this opportunity? Read the**position description** for further details.**

**Application closing date: Tuesday 12 August 2025**

- Applications close Tuesday 12 August 2025 at 11.59pm

Posted
- 22 July 2025