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Claims Coordinator

3 weeks ago

Baulkham Hills, Australia Kennedy Reid Full time

Progress within the company
- Baulkham Hills location with onsite parking
- Paid approved overtime

**The Company**
Our client provides specialist Insurance Assessment and Claims Management services to the insurance industry by assisting our clients with processing their claims efficiently and effectively, achieving the best result for the customer.

**The Role**
As a Claims Coordinator, you will be responsible for coordinating and supporting initiatives relative to the evaluation, processing, and handling of insurance claims. Other duties include:

- Provide support to your allocated Assessor
- Assist with reports
- Review claims to make sure invoicing requirements are met, update accounts as necessary and answer inquires
- Reviewing and managing portfolio of claims
- Outbound/inbound phone calls
- Responding to claim enquiring and resolving queries
- Managing database
- **SALARY: $60,000 - $65,000 + Superannuation + approved overtime**:

- **LOCATION: Baulkham Hills - in office role**:

- **HOURS: Monday-Friday, 8:30am-5pm**

**You**
- **Previous experience in an administration/customer service environment required**:

- Insurance/claims experience is highly regarded
- **Scheduling experience would be well suited**:

- Great customer service skills
- Top communication skills - both verbal and written
- Skills: problem solving, time management and interpersonal

**Benefits**
- Amazing family-like culture with a supportive team and company who band together
- Terrific training program
- Paid approved overtime
- Parking onsite
- Parklands and shops nearby
- Norwest location - walking distance from station
- Gym onsite
- Spacious offices
- Monthly company social events to celebrate with the team that makes your job exciting