Claims Coordinator/ Claims Assistant

12 hours ago

Baulkham Hills New South Wales Australia Mk3 Group Full time $60,000 - $80,000 per year

About Us

We are an Australian-owned and nationally operating company, providing end-to-end claims management and residential building repair services to the Insurance Industry.

Mk3 Group is a place for support and belonging, where you can build lifelong connections. If you're looking for a chance to apply your customer service and administrative skills, this is it Join our team as a Claims Coordinator or Claims Assistant and take charge of your portfolio of Home and Contents Insurance claims. We currently have opportunities available for both full-time and part-time positions. Be a part of a company that's helping make a difference to the lives of our customers.

Your new role.

  • Coordinating and supporting initiatives relative to the evaluation, processing, and handling of insurance claims for the business in conjunction with the Assessor and the team's needs.
  • Develop and maintain a strong relationship with customers and clients.
  • Act as a liaison between the business, our insurance client, claimants, policyholders and customers regarding the status and eligibility for coverage for all relevant claims.
  • Reviews claims to make sure that invoicing requirements are met, update accounts as necessary, answer inquiries, and make recommendations for resolution in conjunction with the Assessor.
  • Manage database records.
  • Ensure GICOP legislative requirements, SLA's and client requirements are adhered to.
  • Other administrative tasks as required.

What's in it for you?

  • Central-based office located in the heart of the trending Norwest Business Park with close access to the Norwest Metro and local shopping hub.
  • Additional birthday leave, every year.
  • Monthly company social events/office initiatives.
  • A supportive management team that will help you gain the skills for your preferred career path.
  • Well-established claims team for both new and current claims professionals
  • 4-week training program is provided, along with ongoing PDS training.
  • Gym on-site.

What you need:

  • Experience and knowledge of claims and how the Insurance industry works (advantageous)
  • Experience in customer service or administration.
  • High attention to detail is a must.
  • Exceptional customer service skills.
  • Willing to work collaboratively as a team and be willing to take initiative.
  • Willingness to be flexible around hours during peak periods.

We would love to hear from you, especially if you have experience in the insurance industry or if you have any relevant claims experience.

How to apply

Hit the 'Apply Now' button and attach your CV/Resume and Cover Letter

You must currently be in Australia and have eligible working rights.

As a crucial part of our recruitment process, we require all suitable applicants to undergo background checks, which include reference and criminal record checks.

  • Claims Coordinator

    17 hours ago

    Dubbo, New South Wales, , Australia Maas Constructions Full time $60,000 - $80,000 per year

    From little things, big things growToday Maas is a growing diversified industrial group that has cemented its place as a recognised supplier of choice across Australia and now the world.Established in 2002 with one Bobcat and a tipper truck by Wes Maas, Maas has been built on reputation and today encompasses expanding construction materials, civil...

  • Logistics/ Claims Coordinator

    16 hours ago

    Waterloo, New South Wales, Australia Winning Group Full time $60,000 - $80,000 per year

    At Winning Group, we pride ourselves on being more than just a run-of-the-mill retail company. We are an award winning experience company, driven by people, science, and our mandate to leave the world a better place. As a fourth-generation, family-owned Australian business, we're set apart from our competitors by our innovative logistics, technology and...

  • Claims Coordinator

    18 hours ago

    Perth, Western Australia, Omni Bridgeway Full time $60,000 - $90,000 per year

     Location: Perth Job Type: Permanent / full-time Company: Omni BridgewayAbout Omni Bridgeway: Omni Bridgeway is a global leader in litigation finance and risk management, providing innovative solutions that enable businesses, law firms, and individuals to pursue justice and accountability. As an ASX-listed company with over 35 years of...

  • Claims Consultant

    12 hours ago

    North Sydney, New South Wales , Australia Blue Zebra Insurance Pty Full time $90,000 - $120,000 per year

    Summary:We are seeking a highly skilled and experienced Claims Consultant to join our team. The successful candidate will be responsible for managing and processing claims for our clients. The Claims Consultant will work closely with clients, insurance companies, and other stakeholders to ensure that claims are processed accurately and...

  • Claims Adjuster – Liability

    3 days ago

    Sydney, New South Wales , Australia HDI Global SE, Australia Full time $60,000 - $90,000 per year

    HDI Global in Australia is represented by HDI Global SE, Australia and HDI Global Specialty SE – Australia. Both companies are headquartered in Sydney with Branch offices in Melbourne, Brisbane, Perth and Adelaide. Our team of local and empowered underwriting experts in Australia provide a commercial and flexible underwriting approach, which allows us to...

  • Claims Adjuster – Property

    3 days ago

    Sydney, New South Wales , Australia HDI Global SE, Australia Full time $60,000 - $120,000 per year

    HDI Global in Australia is represented by HDI Global SE, Australia and HDI Global Specialty SE – Australia. Both companies are headquartered in Sydney with Branch offices in Melbourne, Brisbane, Perth and Adelaide. Our team of local and empowered underwriting experts in Australia provide a commercial and flexible underwriting approach, which allows us to...

  • Claims Executive – Multilines

    2 days ago

    Barangaroo, New South Wales , Australia Coverforce Full time $80,000 - $120,000 per year

    At Coverforce, we are a team of dedicated professionals who are passionate about providing our clients with the best possible insurance solutions. As a business, we believe in fostering a culture of collaboration, innovation, and growth, and we're committed to investing in our employees' professional development and training.The role of Claims Executive...

  • Claims Specialist

    13 hours ago

    Sydney CBD, New South Wales , Australia The Proplab Pty Full time $60,000 - $120,000 per year

    About the businessProplab is the Property Collaboration – a cohesive, team-based environment with a passion to provide the best specialty property insurance. We have a diverse and inclusive workplace culture and strongly believe that the key to our success is our people – hence why we are committed to supporting internal growth and development. Proplab...

  • Claims Officer – Insurance

    12 hours ago

    Goodwood, South Australia , Australia Resilium Insurance Partners Full time $40,000 - $60,000 per year

    About UsAt Protectit Insurance Services, we specialise in providing customised insurance solutions with a strong focus on building lasting client relationships. Located in Goodwood, South Australia, we pride ourselves on offering personalised service backed by expert advice across both commercial and domestic portfolios.Our clients trust us not only to...

  • VIC - Claims Coordinator

    17 hours ago

    Bentleigh East, Victoria, , Australia Bay Building Full time $50,000 - $80,000 per year

    About UsBay Building Services is a market leader when it comes to insurance building in Australia. Operating nationally, for 35+ years we specialise in repairs to domestic and commercial properties damaged through insurable events such as fire, storm, flood, impact and malicious damage. For further information please go to: About the RoleReporting to the...