Customer Project Coordinator

1 week ago


Melbourne, Australia Macquarie Telecom Group Full time

**About Us**

**The Role**

If you were the person at uni who loved group projects, this is the role for you. You will be joining our #SoUnTelco Service Delivery team as a Customer Project Coordinator. You will support in getting customers up and running with our Telecommunication services.

We're offering an accelerated project management career program based in Sydney where you will work across technical projects, build strong customer relationships, and develop into an industry recognised and fully certified Project Manager.

We offer fully funded industry leading certifications, regular pay increases and best in class career development. Ready to make a difference? Read on.

**You love**
- Coordinating moving bits and pieces
- Delighting customers
- Learning

**You will**
- Coordinate and deliver customer projects
- Partner with internal and external teams forming strong relationships
- Process customer orders and scope of works
- Adapt and coordinate project changes
- Maintain project systems, trackers, and budgets

**You must**
- Have completed tertiary qualifications
- Have some Project Coordination experience from a Telco (1 - 2 years)
- Love working with a variety of teams
- Be truly passionate about delivering exceptional customer experience
- Love learning and be hungry to progress your career

Our team get our customers talking. And connecting. We take care of data, voice, mobile, SD-WAN and SD-LAN. We’re the best in the biz and we know this by our +70 NPS scores.

Oh, and we won Worlds Best Customer Service in 2020 at the World Communications Award.

If this excites you, lets chat.


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