Hardware Technician

1 week ago

Melbourne, Australia Compass Education Full time

**Come shape the future of education with us.**:
We are Compass - smart school management in one connected platform. We believe that time spent in the classroom should be for learning and teaching.

Our two co-founders John and Lucas met over a team lunch and while chowing down on their cafeteria sandwiches they bonded over their unapologetically nerdy love for education technology. After months of white-boarding and long days spent writing thousands of lines of code, Compass 1.0 came to life in 2009 in Lucas’ parents' garage.

Fast forward a decade - it’s no longer just John and Lucas eating sandwiches at the lunch table. Our school management ecosystem is now used in more than 2,000 schools across Australia and beyond. We’re joined by over 200 members of the Compass team, delivering smart school management solutions around the world.

**What we’re looking for**:
We are seeking passionate individuals to join our dynamic team in a casual role in our Hardware team. If you are someone who has a knack for hardware and enjoys investigating desktop component issues, then we want to hear from you
**Requirements**:
**Hardware experience**:We are looking for individuals who are proficient in identifying and troubleshooting issues.

**Basic networking knowledge (preferred but not required)**:While not a strict requirement, having some familiarity with networking concepts will be a valuable asset in this role.

**Excellent communication skills**:As part of your responsibilities, you will have the opportunity to visit schools, engage with clients, and explain technical issues and potential solutions in a clear and concise manner.

**Proficiency in ticketing systems**: Experience with ticketing systems will enable you to efficiently manage and resolve technical requests from schools.

**Adaptability and flexibility**: Schools often present unexpected challenges, so the ability to handle curveballs and adapt quickly is essential.

**Benefits**

**What’s in it for you?**
- Meaningful work in a rewarding industry that allows you to contribute to a mission that you believe in
- Flexible working culture - flexi-hours, hybrid working environment
- Professional development opportunities & funding
- Parental Leave Program for both primary and secondary carers
- 24/7 access to our Employment Assistance Program (EAP) through the means of face-to-face, live chat and phone support
- Team monthly social events and weekly free lunches

**It is a really exciting time to join Compass. We are growing fast and need people who want to grow with us. Compass is proud to be an equal-opportunity employer. We embrace and celebrate diversity and are committed to creating an inclusive environment for all employees.**

**Prior To Commencing Employment, You Require**:

- A valid Employee Working With Children Check
- Verification of unrestricted work rights in Australia, e.g., citizenship, passport, or birth certificate

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