Electronic Security Technician

2 weeks ago

Melbourne, Australia Securecorp Full time

**Introduction**:
Securecorp are a progressive and dynamic security company. Currently operating on a national scale, with a large client base we are able to provide you with stability, challenge and variety in your role.

With offices in almost every capital city of Australia, the Securecorp group of companies now employ well over 3600 staff.

**Description**:
About the role

A new opportunity exists for an experienced Electronic Security Technician to support Securecorp’s Technology Division as it services its new and existing clients.

In this role you will be responsible for the installation, service and maintenance of Security system hardware, software and the provision of diagnostic advice. You will be responsible for installing, repairing, correcting malfunctions, modifying or updating hardware or software configurations as required and for responding to requests for emergency repairs.

You will be responsible for liaising and proving high level support to our stakeholders to ensure customer satisfaction.

This role will be a Monday - Friday 8am - 4pm role, with afterhours call outs.

Key requirements for this role will include, but are not limited to the following:
Build and maintain strong relationships with clients to ensure stakeholder satisfaction
Manage on-site installations
Troubleshoot and identify causes of software and hardware malfunction
Monitor performance of equipment and software
Providing a high level of technical support
Build strong relationships with clients to ensure stakeholder satisfaction

**Skills and Experiences**:
To be considered for this position you must be qualified in and demonstrate the following:
Experience in software and hardware troubleshooting and maintenance
Proven technical experience with Tecom, Integriti, Concept, CCTV (IP and analogue)
Strong customer service skills
Excellent interpersonal and communication skills
Team player
Proactive attitude
Problem-solving skills

**Must have the below**:
Open Cabler License

Security License - Installers Certification

White Card

Working at Heights

Elevated Work Platform ticket

To ensure you can perform to the best of your ability a fully maintained Company Vehicle, Tools of “Trade”, Laptop, Mobile Phone, and IPad, will be provided

Securecorp (VIC) PTY LTD Private Security Business Licence 696-562-10S

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