Talent Accommodation Coordinator

**ABOUT Gratitude In-home Care (GIHC)**
- At GIHC, we have been making a difference by supporting people with disability and/or mental health challenges to achieve their goals and to live an independent life._
- We provide quality, person-centred support all our clients._

Join our team and support our clients to get more out of life

**ABOUT THE ROLE**

We have an opportunity for an experienced and passionate **Talented** **Accommodation Coordinator** with an Allied Health or Clinical background to join us to mentor and lead a team of House Leaders across several complex Supported Independent Living Houses in the **QLD region**. Reporting to the National Accommodation and Operations Manager, this role will be responsible for:

- Leadership, operational management, and personal centred service delivery across a group of our SILs
- Ensuring incidents are actioned and investigated appropriately within required timeframes
- Oversee the NDIS planning and coordination of supports to our SIL clients
- Building the House Leader’s capabilities and a highly performing SIL team through mentoring, performance management and training
- Support House Leaders to build a team of highly skilled Support Workers, to provide appropriate client services, practice and behaviours that align with i-HDS policies and procedures.
- Supporting the House Leaders to cost effectively manage their rosters, budgets, and funding
- Ensuring compliance with internal frameworks, policies, and procedure, as well as State and Federal legislation
- Engaging and building relationships with participants, their families, community stakeholders and funding bodies
- Be the first point of contact for Support Coordinators, Allied Health Professionals, funding bodies and medical staff as required for accommodation services

**ABOUT YOU - SELECTION CRITERIA**

To be a successful applicant you will have a strong passion for delivering a quality person centred service to our clients, plus have the following:

- Minimum of Diploma or Degree in Disability, Allied Health or related with at least 5 years of experience working in disability industry; NDIS or Supported Housing
- Minimum of 3 years’ experience in Operational Management in a Supported Independent Living and SDA setting
- Extensive knowledge in behaviour of concerns, restrictive practices, NDIS reporting, safe work practices and government funded programs
- Understanding and implementation of person centred/directed planning and positive behaviour support
- Previous experience supporting people with complex needs and challenging behaviours including ABI, physical and cognitive disability
- Experience in working within a quality / compliance framework
- Well-developed leadership skills with the capacity to build a positive team
- Excellent Administration, Organisational and Time Management Skills
- Clear National Police Check, Working with Children’s Check & DWES checks plus a valid driver's license & the right to work in Australia

**You will also need to have the following soft skills to be successful in this role**:

- Emotional resilience, positive outlook, and a fun attitude
- Strong communication and stakeholder relationship skills
- Passion and desire to provide excellent customer service

**BENEFITS AND PERKS OF WORKING WITH US**
- Be part of an organisation that makes a difference
- Working with a great team of people
- Competitive salary
- Career growth opportunities

This is a fantastic opportunity for someone who has SIL management experience and has a desire to make a positive impact and be part of a growing and responsive organisation.

Pay: $58,830.66 - $90,294.54 per year

**Benefits**:

- Company car

Schedule:

- 10 hour shift
- Monday to Friday

Supplementary Pay:

- Performance bonus

Ability to commute/relocate:

- Spring Hill, QLD 4000: Reliably commute or planning to relocate before starting work (required)

Licence/Certification:

- Driver Licence (required)

Work Authorisation:

- Australia (required)

Willingness to travel:

- 100% (required)

Work Location: In person

Expected Start Date: 11/11/2024