Policy Support Officer

2 days ago


Brisbane, Australia Queensland Government Full time

About the Department:
The Department of Education is dedicated to building an inclusive and diverse workforce that reflects the community and schools we support by treating everyone with respect and dignity. This starts with recruitment and selection. The methods of assessing suitability in the recruitment process may vary. This includes making reasonable adjustments to support applicants at all stages of the process and employee lifecycle.

About the Role:
This exciting opportunity will see you monitoring and reporting of the departments initiatives including the departments Reframing the Relationships plans and provide advice on departmental policies and procedures to support Aboriginal and Torres Strait Islander children and young people in education.

Responsibilities Include:
As the Policy Support Officer, you will:
Assist in the development and implementation of systems and procedures, using appropriate software programs and adhering to departmental standards.
Prepare and maintain a high quality and accuracy in all correspondence and administrative documents.
Monitor progress on plan implementation and report to senior management on various projects, undertake investigation, research and analysis of sensitive and confidential matters as required.
Coordinate records management activities, including records of incoming correspondence and Right to Information requests and monitor the flow of correspondence.
Resolve operational problems and assist in the development and implementation of initiatives, policies, processes and systems for effective and efficient administration of departmental services.
Assist in coordinating the development and implementation of policies, practices and procedures relating to the program of work.
Prepare reports and submissions on a range of specific departmental initiatives and respond to related matters including those identified to support the Reframing the Relationship plans.
Attend meetings with departmental officers to discuss, evaluate and revise systems and procedures and provide secretariat support for meetings as required.
Assist in the dissemination of information to departmental staff and members of the public.
Encourage an environment in which high quality services are delivered by continually seeking improvements in administrative systems and processes and leading by example.

Please refer to the attached role description for any mandatory requirements for this position.

Interested? To Apply:
Attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant work history).
Attach a 2-page response to the How you will be assessed section of the attached role description.

We welcome all applicants to share any support needed to ensure our recruitment process is inclusive.

Applicants need to be a current Queensland Government employee to be eligible to apply.

Applications from recruitment agencies will not be accepted.

When working in regulated employment an employee must have a current Working with Children Clearance (blue card) issued by Blue Card Services.

Salary rate shown is reflective of full-time (1.0 FTE).

The Department of Education is a family inclusive workplace. Click here to find out more about our Inclusion and Diversity strategies.
This work is licensed under a Creative Commons Attribution 3.0 Australia License._


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