Claims Consultant
2 days ago
Customer Service Role - 6 Month contract - Hybrid Work Arrangement - $31.25p/hr + Super - Full Time
**Your new company**
Are a highly established and well recognised insurance company who are looking to recruit a Claims Consultant to join their Brisbane team. The position they are looking for is on a 6 month temporary contract with the opportunity for permanency or extension. Our client is looking for someone who can work full time hours, Mon - Fri for a total of 37.5 hours per week with work from home flexibility.
**Your new role**
***
Day to day you will report to the team lead and be responsible for:
- Taking inbound and outbound calls
- Corresponding with relevant stakeholders to provide updates on claims progress
- Update relevant CRM system
- Gathering and documenting relevant information
- Assist and support other team members
**What you'll need to succeed***
- Prior customer service preferred with call centre experience desirable
- Be able to handle various systems and processes
- Excellent interpersonal and communication skills to manage customers over the phone
- Ability to work in a team/ KPI environment
**What you'll get in return***
- Work from home flexibility
- Comprehensive training
- Convenient location amongst restaurant, public transport and shops.
- Benefits and discounts
**What you need to do now**
***
**LHS 297508** #2666654
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