Assistant Owners Corporation Manager

1 week ago

Melbourne, Australia Mountleap HR Solutions Full time

**Client**:
Our client is one of the largest owners corporation companies in Melbourne

**Key Responsibilities**:

- To assist the Manager in the day-to-day administration of the portfolio.
- When the OCM is out of the office or not available to take calls, assist with the query where possible.
- To do data Entry
- Update owners, creditors (including public liability information), and insurance details.
- Update existing property information in Strata Master including all registers
- Update all Services Agreements in Strata master to make sure all agreements are in place.
- To do filing/scanning (ensure filenames are saved appropriately)
- To approve regular OC invoices on Filesmart on behalf of OCM.
- To assist in drafting newsletters for the OCs.
- To assist the OCM in checking the OC Certificate.
- To obtain quotes/ invitation to tender.
- To issue & follow up on Work Orders.
- To Process & follow up Insurance claims to completion.
- To assist with keys, fobs, and remotes management including an annual audit on existing stock.
- To fold & mail all correspondence relating to the OCs.
- To assist OCM in meeting preparation such as locking in a date, venue booking, etc.
- To assist OCM in dispute resolution including issuing of Breach Notice.
- To participate in the preparation of OC financial statements (monthly, quarterly, or annually).
- To liaise with Building Managers where applicable.
- To perform other ad-hoc works as reasonably required by the Company.

**Critical skills to the role**:

- An understanding of the industry legislations and compliance requirements
- A willingness to grow and develop with the role
- Be a high performer with honest and ethical standards
- A professional attitude and appearance
- Exceptional customer service
- Excellent verbal and written communication skills

**Benefits**:

- Professional training
- Multicultural workplace
- Wide platform to grow
- Internal career development of becoming an OCM

Work Location: In person

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