Inside Sales Support

5 days ago

Melbourne, Australia Symbio Global Full time

Company Description
**Symbio (ASX: SYM)** is a software company changing the way the world communicates.

Headquartered in Sydney, Symbio powers billions of calls and messages each year, owns networks in 3 countries and employs over 450 staff worldwide.

**Job Description**:
We are looking for a customer focused Sales Administrator to join our Strategy and Commercial Team in a fixed term contract for 8 months, starting in the new year. In this role you will deliver outstanding customer service to both internal stakeholders and external customers. You will build a strong rapport with Symbio customers through proactive communication and a can-do attitude.

**What you'll do as an Inside Sales Support Representative**:

- Work with the Sales team to provide re-active lead follow up
- Support the team with the internal sales process and service delivery
- Prepare contracts, raise workflows for provisioning and keep the process on track
- Coordinate contract renewal activities with our existing customer base
- General sales administration including reports and reconciliations

**Qualifications**:
**What you'll need to succeed**:

- Previous experience in a professional client service environment
- Ability to work effectively with a team to meet the needs of our customers
- Excellent attention to detail and a sense of urgency

This role could suit someone looking for a long-term contract and an opportunity to gain further skills in a sales environment with an established technology company.

**What's it like to work here?**

We strive for a healthy, inclusive and flexible workplace. We nurture diversity, continuous learning in the latest technology and thinking. Innovative benefits include parental leave for mums and dads, remote working, and a comfortable, fun working environment with social events, prayer rooms, pool tables and fully stocked bar

If this sounds like the next great step in your career, we'd love to hear from you.

Additional Information
**Life at Symbio**

Symbio is committed to a strong culture that is diverse and inclusive and we encourage our employees to bring their whole self to work.

We ensure our employees have equal access to a range of learning and development opportunities, and encourage everyone, regardless of gender, ethnicity, disability, sexual orientation or life stage to embrace these opportunities, enabling them to develop themselves and their career.

Our employee’s happiness, health and wellbeing is important at Symbio. We provide all employees with flexible working options to ensure that work doesn’t compromise life outside Symbio and also supports their wellbeing. We regularly enhance our employee benefits such as an employee share gift plan, paid birthday leave, up to 12 weeks paid parental leave for both parents as the primary carer, reward and recognition programs and social clubs.

At Symbio, our diverse backgrounds and unique experiences allow us to continue to innovate and create the brands, networks and technologies to power the future of global communications.

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