Inside Sales Specialist Australia

2 weeks ago

Melbourne, Victoria, Australia Eppendorf Full time $104,000 - $130,878 per year

Would you like to work for a company who has made it its mission to make a contribution to improving human living conditions? With around 5,000 employees worldwide Eppendorf is a leading Life Sciences company. We develop and distribute devices, consumables and services for use in laboratories worldwide. Our daily work is characterized by our principle: Collaborate on new ideas. You would like to be in an environment in which you can work efficiently? At Eppendorf you will be using your competencies to work on solutions for operational matters in a positive and affirmative working environment. You will be working closely with your team. You are also motivated by responsible tasks? Then apply now

Apply now
Your challenges

The position of Inside Sales Specialist will be part of the Inside Sales team within the Australia/New Zealand Zone and will report to the Inside Sales Team Leader. This position is responsible for achieving sales targets through inside sales activities. Inside Sales consists of sales that are handled remotely through the use of phone, email, and marketing communication. Inside Sales Specialists will be focused on developing sales in selected customers based on size, location, portfolio and market segmentation.

  • Achieve sales targets
  • Develop increased sales in selected accounts using activities such as telephone calls, emails, and marketing communication
  • Drive product sales by focusing on geographic regions or marketing segments that are not covered by sales reps or by complementing sales rep efforts on targeted customers
  • Increase daily touchpoints with customers to better penetrate underperforming segments
  • Follow up with existing customers to increase volume and improve customer relationships through improved communication
  • Conduct presentations and demos with relevant customers through remote communications platforms such as Webex and Skype
  • Provide regular quotations and product information to customers
  • Visit customers where opportunities justify establishing and developing sales relationships
  • Work with Sales and Operational Marketing when agreed to assist with lead development
  • Work with Customer Care to uncover customers and opportunities to develop more business
  • Utilise existing install base to develop additional service revenue in selected market segments and customers
  • Utilise available social media platforms and operational marketing programs to improve overall customer engagement in selected customer groups or market segments
  • Leverage use of CRM processes and data available to create repeat purchases, target new and existing customers, and increase sales
  • Manage an opportunity pipeline to ensure efficient and effective development and closing of sales
  • Submit monthly and quarterly forecasts
  • Assist with the development of the eShop platform within the inside-sales customer groups or market segments
  • Establish an exceptional overall customer experience/journey in selected accounts

Your benefits at Eppendorf

  • We truly appreciate our employees and their performance
  • We offer a wide range of learning and development opportunities to allow you to deepen your technical knowledge and for continuous growth
  • By working with us, you will make a meaningful contribution to improving human living conditions
  • Attractive salary, employee benefits and performance bonus.
  • Eppendorf is an equal opportunity employer. We offer all qualified employees and applicants identical chances.

Please note that we can only consider applications that are submitted online via our application management tool.

Apply now

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