Technical Training Specialist

2 days ago

Sydney, Australia Employee Matters Pty Ltd Full time

Work For a Market Leader in Drinking Water Systems
- Looking to get off the tools and into a training position?
- Great salary package + bonuses

**About the company**

Zip, Waterlogic, & Purezza are all part of the Culligan Group, the global leader in clean water solutions and services. We are a world-leading designer and manufacturer of instant boiling, chilled and sparkling filtered water solutions and bottle free water solutions.

Together we make a real difference to the health and wellness of all people throughout the world by providing clean, safe, great tasting water; by reducing the use of single use plastics and by having a positive impact on people and the planet in the way that we do things.

**About the role**

As a technical training specialist your role will be focused on the delivery of technical & trouble shooting assistance, detailed product, parts information and warranty assistance to a broad base of internal and external stakeholders via phone calls and cases management in our CRM and training sessions.

Your service experience and knowledge of the Zip product range will well equip you to provide a high level of fault finding client indifferences. Whilst supporting and developing internal stakeholders (Customer Care, Sales & Service teams) through front line support and training sessions for the internal team.

Additionally, you will be required to provide training and support for External stakeholders onsite and offsite from time to time.

The overall purpose of the role is to better equip our staff and client’s to deliver a greater customer experience and

strengthen our brand position.

**Skills & experience**
- Trade qualified: Either: Electrician, Plumber, Refrigeration Mechanic or Appliance Servicing. (highly desirable)
- Cert 4 in Training and Assessment or willing to obtain (highly desirable)
- Good collaboration between internal and external parties
- High organizational and time management skills
- Developing and training of others
- Excellent presentation and communication skills
- CRM knowledge and sound computer skills
- Current drivers licence
- An Australian resident and eligible to go through a security clearance

**Benefits**:

- Work vehicle, uniform, Laptop, Mobile Phone provided
- Access to a rewards platform, giving all staff access to in-store and online savings from scores of retailers around Australia and New Zealand
- Employee Discounts on Zip products and services
- Access to an Employee Assistance Program (EAP)
- Refer a friend and be rewarded
- A company passionate about the environment, hygiene, technology, and professional and quality
- Summit Fleet offers Zip/Waterlogic employees the ability to access novated car leases.
- Commitment to ongoing learning and development, including Leadership and Career Development programs
- Reward and recognition programs (The 5C’s Excellence Award/Employee of the Year Award/Service Awards)

Zip Water requires employees to be fully vaccinated against Covid-19 to ensure the safety and wellbeing of our people and due to the requirements of our valued customers.

A pre-employment medical, including a health, drug and alcohol assessment, is required for this position and is part of our selection process.

**How to apply**
If this role appeals to you, please click APPLY now.

  • Technical Training Specialist

    7 days ago

    Sydney, Australia Advanced Navigation Full time

    Advanced Navigation is one of the world’s most ambitious innovators in AI robotics and navigation technology across land, air, sea and space. While our main headquarters are in Sydney, we have multiple research facilities in Australia and sales offices around the world. We are looking to bring on board a Technical Training specialist to guarantee that we...

  • Technical Training Specialist

    7 days ago

    Sydney, Australia Gallagher Full time

    **About Us** Gallagher Bassett (GB) is Australia and New Zealand’s premier third party claims administrator. We manage claims on behalf of insurers, brokers, government bodies and self-insured organisations. We are part of the leading global risk management and insurance group Arthur J Gallagher & Co. Life at GB is an adventure - often fast paced,...

  • Technical Specialist

    2 days ago

    Sydney, Australia NSW Department of Education Full time

    **Ongoing, Full-Time**: - **Location Eveleigh with flexible work arrangements.**: - **A talent pool may be created through this recruitment process to fill anticipated vacancies over the next 18 months.**: - **Competitive remuneration ranging from $93,295 to $102,941 plus super & annual leave loading.** At the NSW Department of Education, we educate and...

  • Training and Technical Services

    4 weeks ago

    Sydney, New South Wales, Australia DuluxGroup Full time

    DuluxGroup Padstow Heights, New South Wales, AustraliaJoin or sign in to find your next jobJoin to apply for the Training and Technical Services role at DuluxGroupDuluxGroup Padstow Heights, New South Wales, Australia2 days ago Be among the first 25 applicantsJoin to apply for the Training and Technical Services role at DuluxGroupGet AI-powered advice on...

  • Technical Specialist

    2 weeks ago

    Sydney, Australia EML Group Full time

    Technical Specialist EML is a leading **Workers Compensation** and **Personal Injury Claims Management** business. Our goal is to help people get their lives back through **ongoing support during their return-to-work journey**. We continue to experience ongoing growth and now have over **4,000 dedicated employees**. We foster a learning culture that allows...

  • Technical Specialist

    2 weeks ago

    Sydney, Australia Mercer Full time

    **Technical Specialist** **What can you expect?** What we offer is a chance to join a company that is not only winning, but is transforming in the most exciting way possible. Our CEO, David Bryant, is dedicated to Mercer Australia being a “people first” culture. This means that great performers are greatly rewarded. We pride ourselves on providing...

  • Technical Specialist

    7 days ago

    Sydney, New South Wales, Australia Gallagher Full time $104,000 - $130,878 per year

    IntroductionJoin our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our...

  • Technical Specialist

    2 weeks ago

    Sydney, New South Wales, Australia M&T Resources Full time $90,000 - $120,000 per year

    Technical Specialist – Networks Parramatta CBD | 8-Month Contract | Are you an experienced Network Specialist looking for your next challenge? We are seeking a Technical Specialist – Networks to join a large-scale government program and play a pivotal role in ensuring the integrity, reliability, and performance of critical communications...

  • Technical Specialist

    1 week ago

    Sydney, Australia Gallagher Full time

    About Us: Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our...

  • Training Specialist

    6 days ago

    North Sydney, Australia Eftsure Full time

    We’re a fast-growing force, protecting the B2B payments of Australian and US businesses with real-time vendor verification and payment protection. In a world where cybercrime and payment fraud lurk around every corner, we’re the ones making sure our customers never end up paying the wrong people. Our big vision? To become the ultimate Security Standard...