Technical Specialist

6 days ago


Sydney, New South Wales, Australia Gallagher Bassett Full time $90,000 - $120,000 per year

Gallagher Bassett (GB) is Australia and New Zealand's premier third party claims administrator. We manage claims on behalf of insurers, brokers, government bodies and self-insured organisations. We are part of the leading global risk management and insurance group Arthur J Gallagher & Co.

Life at GB is an adventure - often fast paced, unpredictable, challenging and deeply rewarding. It is social and engaging, with our unique and positive culture underpinned by The Gallagher Way – values lived daily by our people.

We also offer supportive learning and career pathways and provide ongoing access to training and career development. We invest in our people through strong succession planning and have a number of mentoring and training programs available.

There are some great things happening at GB as we continue through a period of exciting period of transformation and change, including the establishment of fraud protection and management initiatives. And, we want YOU to be a part of it all

We are thrilled to announce the introduction of a newly created role, joining our dynamic Technical Support Team, who provide technical advice, coaching, as well as quality and capability uplift to our dedicated Claims teams. In the role of Technical Specialist - Fraud, you will be responsible for building fraud capability, overseeing decision-making logic, and supporting the implementation of our rules and reporting infrastructure.

Reporting to the Manager – Technical Support, this is a unique opportunity to utilise your experience in case management, and broaden your skillsets into fraud prevention.

Responsibilities

  • Provide specialist support advice with Claims teams around the detection and management of fraudulent claims activity;
  • Undertake human reviews of potentially fraudulent claims matters, and provide recommendations for further mitigation and management;
  • Work collaboratively with broader business units, including the Fraud Lead around strategy and program initiatives;
  • Report and communicate detail analysis of fraud findings and related scheme benefits to Senior Leadership and representatives of the Nominal Insurer;
  • Identify trends and anomalies with a view to refine and enhance fraud flags within Workers Compensation data set;
  • Work collaboratively with representatives of the Nominal Insurer to scale up fraud prevention program for wider scheme utilisation.

Qualifications

  • Significant experience in technical or case management roles within a workers compensation setting. Exposure to fraud prevention and/or management would be highly regarded, although not essential;
  • Excellent attention to detail;
  • Exceptional time management and organisational skills;
  • Highly-developed communication skills, with the ability to engage at all levels of organisation;
  • A strategic mindset and approach to work;
  • A strong sense of team and collaboration;
  • A resilient attitude.

To be considered for this opportunity you must have a right to live and work in Australia when applying.

Unsolicited agency applicants will not be considered for this position.

Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply. As a member of the Diversity Council Australia, we recognise the importance of, and embrace diversity in the workplace. We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business.


  • Technical Specialist

    10 hours ago


    Sydney, New South Wales, Australia M&T Resources Full time $90,000 - $120,000 per year

    Technical Specialist – Networks Parramatta CBD | 8-Month Contract | Are you an experienced Network Specialist looking for your next challenge? We are seeking a Technical Specialist – Networks to join a large-scale government program and play a pivotal role in ensuring the integrity, reliability, and performance of critical communications...

  • Technical Specialist

    16 hours ago


    Sydney, New South Wales, Australia Insight Full time

    Technical Specialist – Data Engineer Location: This is a hybrid opportunity where you'll work 3 day in the Sydney office, 2 days a week from home or depending on agreement with your management. Now is the time to bring your Data Engineering expertise to a Technical Specialist role for a  Solutions Integrator where success and fulfillment go hand in...


  • Sydney, New South Wales, Australia BOQ Group Full time $80,000 - $120,000 per year

    About the RoleWe're looking for a passionate and technically skilled individual to join our Digital & Marketing team as a Technical Specialist in Retail Banking. In this role, you'll be instrumental in designing, developing, and supporting digital onboarding solutions that drive customer acquisition.You'll work across platforms like Temenos Journey Manager...

  • Technical Specialist

    2 weeks ago


    Sydney, New South Wales, Australia Adactin Full time $120,000 - $180,000 per year

    Adactin Group is a 100% Australian-owned global IT consulting company, headquartered in Sydney. We are a trusted technology partner helping organizations drive end-to-end digital transformation through our deep expertise in Microsoft and AWS ecosystems, AI-powered Digital Engineering, and future-ready Quality Assurance. Our managed delivery approach, backed...


  • Sydney, New South Wales, Australia FMC Corporation Full time $90,000 - $120,000 per year

    TECHNICAL EXTENSION SPECIALISTAt FMC, our employees are guided by our purpose: Innovation for Agriculture, Solutions for the Planet. We provide farmers innovative solutions that increase the productivity and resilience of their land. From our industry-leading pipeline to novel biologicals and precision technologies, we are passionate about the power of...


  • Sydney, New South Wales, Australia William Buck Full time $80,000 - $120,000 per year

    William Buck, more than advisors: We understand that exceptional advice comes from passionate people who thrive in an environment where they feel empowered to shape outcomes. That's why at William Buck, we've created what we like to call the 'Goldilocks' model – a top ten performing business that's just the right size to ensure every employee has a...


  • Sydney, New South Wales, Australia William Buck NSW Full time $90,000 - $120,000 per year

    Description:William Buck, more than advisors: We understand that exceptional advice comes from passionate people who thrive in an environment where they feel empowered to shape outcomes. That's why at William Buck, we've created what we like to call the 'Goldilocks' model – a top ten performing business that's just the right size to ensure every employee...


  • Sydney, New South Wales, Australia Otis Elevator Co. Full time $70,000 - $120,000 per year

    Date Posted: Country: AustraliaLocation: LOC7055: Otis Elevator Company Pty Ltd, L23, 363 George Street, Sydney NSW 2000, AustraliaAt Otis, it's our people who make us different. Join the Otis family, where collaboration, innovation, and empowerment help each individual and the company reach new heights.About youWe are seeking a Technical Sales Specialist -...


  • Sydney, New South Wales, Australia Optus Full time $120,000 - $180,000 per year

    It starts with YESAt Optus, we have an ambitious goal to be Australia's most loved everyday brand.Based in Macquarie Park, Sydney, as a senior Technical Specialist, your role is a subject matter expert in the IP Networks Reliability Engineering team, which handles various aspects of network management and security.The role is responsible for driving...


  • Sydney, New South Wales, Australia Hays Full time $100,000 - $120,000 per year

    Technical Device Support Specialist Sydney CBD | $85,000 + Super | Immediate StartAre you a tech-savvy problem solver with a passion for customer service? We're looking for aTechnical Device Support Specialistto join our team and provide Tier 3 support forRetail hardware and software used. Role PurposeAs a key member of our technical support team, you'll...