Outbound Sales Leader

7 days ago

Sydney, Australia GWF Full time

Exciting opportunity in a newly created role & team
- Be a leader and drive exceptional sales performance
- North Ryde based with flexible working options

Tip Top have an exciting new opportunity for an Outbound Sales Leader to lead and drive the team to exceptional sales performance. As a courageous experienced leader, you will act like an owner of the business, managing the day-to-day operations and through a continuous improvement mindset be willing to challenge the status quo and take the department to the next level.
Reporting to the National Sales Operations Manager, this role will be based at our head office in North Ryde, with hybrid flexible working options.
Purpose of the Role
- Responsible for engaging internal stakeholders to formulate the Outbound Selling teams priorities and effectively communicate these and lead the Outbound selling team
- Building capability within the team that enables them to focus on the priorities and identify opportunities that meet and exceed sales and waste KPI's
- Drive exceptional Outbound Customer Service
- Lead, communicate and execute effective selling strategies
- Build and maintain strong external customer relationships - delivering on contact matrix & engagement plan across major customers

About You
- Min 3+ years' experience in Team Leader role within in a call centre environment ideal
- Strong written and verbal communication skills with the ability to engage with both internal and external stakeholders at all levels
- Previous Field experience will be highly regarded
- Knowledge of Call centre Metrics favourable
- Intermediate level of computer proficiency with SAP experience
- Analytical and proficient in reporting

About Us
We are Australia's leading brand of quality bread and bakery products. Chances are that one of our iconic brands is sitting on your table, packed in your lunchbox or resting in your pantry right now, as well as supplying leading quick service restaurants and the commercial food service channel.
Join the team and be part of one of our iconic brands like Tip Top, Abbotts Bakery, Bürgen and Golden.

During the recruitment process you may be required to complete pre-employment screening tests which include a criminal record check.
At Tip Top we strive to create a place where Everyone belongs, Everyone is valued, and Everyone has equal opportunity.
GWF has a duty of care and a legal responsibility to promote, monitor and maintain a safe working environment for the protection of all of our people in our workplaces. As per our GWF Workplace COVID-19 Safety and Vaccination Policy we require all new employees to be vaccinated against COVID-19 unless exempt in accordance with our policy.

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