Central Reservations/sales Support
1 week ago
**Melbourne CBD | RACV Travel & Experiences**:
- **Full-time**:
- **$60,200 + 11% Super | Discounts on RACV products and resorts**
**Great things start here**
Be part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future.
Join our leisure team whose job it is to help people live their best lives — whether they’re on holiday, visiting an attraction or treating loved ones to a special experience. Make a positive impact on an industry that's growing and changing, while being part of a supportive, collaborative culture. With a varied business from our award-winning RACV Clubs and Resorts across Victoria, Queensland and Tasmania, to our premium partner hotels, tours, cruises, events, and experiences, you’ll enjoy the best of tourism and have room to grow.
**About the Opportunity**
An exciting opportunity has arisen for a Reservations/Sales Support Consultant to join our Travel & Experiences team. You will be responsible for enhancing the satisfaction of our members and guest, assisting to deliver great travel experiences with bookings across RACV leisure and tourism products.
**This could be just the right role for you?**
Working in our dynamic and professional team of travel experts, you will report to the Central Reservations Manager, and your key responsibilities for the role include:
- Manage bookings and update reservations
- Attend to enquiries of new reservations, booking maintenance and escalations
- Upsell, cross sell and promote products across all our RACV 10 resorts & clubs as well as our broader portfolio of travel products
- Report on sales, call centre performance and contribute to sales targets
**What you’ll need to be successful**
- Previous experience in a travel, reservations or sales support based role
- Someone who can handle high volume calls with approx. 80-90% of the day will involve telephone sales and customer service consultation
- Opera and GDS knowledge is highly regarded
- Exceptional phone manner and communication skills
- An eye for detail and a high level of accuracy
- Previous experience working in a KPI driven environment
- Ability to work well under pressure
- A desire to deliver a high level of customer service
**We are Offering**
- Competitive Salary + 11% Super
- Discounts on RACV products & resorts
- Free gym access
- Free Roadside Assistance
**The RACV difference**
If you’re curious, we’re always looking for the best and brightest minds to come aboard for the journey.
**Application process**
- Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record_ _check.
Submit your CV via the link.
-
Central Reservations Sales Support
7 days ago
Melbourne, Australia RACV Full time**Melbourne CBD | RACV Travel & Experiences**Full-time**Competitive Salary | Discounts on RACV products and resorts** **Great things start here** Be part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future. Join our leisure team...
-
Central Reservations Sales Consultant
2 weeks ago
Melbourne, Victoria, Australia RACV Full time $60,000 - $80,000 per yearMelbourne CBD Head Office | RACV Travel & ExperiencesFull-time 38 hours weekCompetitive Salary | Generous employee benefits & discounts on RACV products & resortsGreat things start hereBe part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner...
-
Central Reservations Sales Consultant
2 weeks ago
Melbourne, Victoria, Australia RACV Full time $60,000 - $90,000 per yearMelbourne CBD Head Office | RACV Travel & ExperiencesFull-time 38 hours weekCompetitive Salary | Generous employee benefits & discounts on RACV products & resortsGreat things start hereBe part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner...
-
Reservations Agent
2 weeks ago
Melbourne, Victoria, Australia Crowne Plaza Hotel Full timeAbout usCrowne Plaza Melbourne is the perfect destination for your next staycation, family holiday, or romantic escape. At Crowne Plaza Melbourne, you can find big city adventure combined with some well-deserved time to relax. Experience the vibrancy and electric culture for which Melbourne is renowned with central accommodation near Melbourne CBD. Crowne...
-
Reservations Agent
2 weeks ago
Melbourne, Victoria, Australia IHG Hotels & Resorts Full timeAbout UsCrowne Plaza Melbourne is the perfect destination for your next staycation, family holiday, or romantic escape. At Crowne Plaza Melbourne, you can find big city adventure combined with some well-deserved time to relax. Experience the vibrancy and electric culture for which Melbourne is renowned with central accommodation near Melbourne CBD. Crowne...
-
Reservations and Distribution Coordinator
6 days ago
Melbourne, Australia Lancemore Hotel Group Full time**Free "U" Day - get a paid day off on your birthday**: - ** Full time or part time role - YOU choose!**: - ** Shape your career with a growing, multi award winning boutique Hotel Group**: - ** Great CBD location close to public transport**: - ** Access to exclusive staff benefit program #Get more at Lancemore** Support the Reservation and Distribution...
-
Reservations and Distribution Manager
3 days ago
Melbourne, Australia Lancemore Hotel Group Full time**Free "U" Day - get a paid day off on your birthday**: - ** Shape your career with a growing, multi award winning boutique Hotel Group**: - ** Great CBD location close to public transport**: - ** Office and WFM environment**: - ** Access to exclusive staff discount and benefit program #Get MORE at Lancemore** Support and lead the Reservation and...
-
Reservations Manager
3 days ago
Melbourne, Australia SOFITEL Full timeCompany Description Sofitel Melbourne On Collins is one of Melbourne’s premier luxury hotels. Located in the Paris end of Collins Street, the hotel is accessible to all of the major activities of Melbourne. Whether it be the Australian Open, an AFL match at the MCG, some shopping for luxury items or just close to transportation - trams and trains are just...
-
Reservation Manager
2 weeks ago
Melbourne, Victoria, Australia Crowne Plaza Melbourne Full time $60,000 - $90,000 per yearAbout usCrowne Plaza Melbourne is the perfect destination for your next staycation, family holiday, or romantic escape. At Crowne Plaza Melbourne, you can find big city adventure combined with some well-deserved time to relax. Experience the vibrancy and electric culture for which Melbourne is renowned with central accommodation near Melbourne CBD. Crowne...
-
Reservation Manager
2 weeks ago
Melbourne, Victoria, Australia Crowne Plaza Hotel Full time $90,000 - $120,000 per yearAbout usCrowne Plaza Melbourne is the perfect destination for your next staycation, family holiday, or romantic escape. At Crowne Plaza Melbourne, you can find big city adventure combined with some well-deserved time to relax. Experience the vibrancy and electric culture for which Melbourne is renowned with central accommodation near Melbourne CBD. Crowne...
