Operations Manager

About Toll Group

At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post —
- Global Logistics provides sophisticated supply chain solutions, from end-to-end or part solutions, warehousing and distribution to dedicated transport solutions, across the globe and to some of the most remote corners of the world.
- Our customers produce goods from various parts of the healthcare ecosystem. From consumer healthcare products like vitamins to medical devices like contact lenses and robotic surgical instruments, Toll has the expertise and certifications to move and store various types of pharmaceutical and healthcare products. In specialised purpose-built facilities, our team can also manage unit dose packaging and vaccine storage and handling in cold rooms.
- Operations Manager - Perth, WA
- The Opportunity
- Due to significant growth within our Healthcare division, we are seeking an experienced Operations Manager to join our facility in Perth, WA.
- The role of Operations Manager is to supervise the daily operations of the warehouse and associated distribution activities so that people and equipment are employed efficiently, and the warehousing and distribution activities are performed safety, accurately and in accordance with customer requirements. The Operations Manager directs the day to day warehousing and distribution of the DC to ensure service and financial targets are consistently met.
- As the Operations Manager, you will:
- Manage Day to Day operations, and associated duties, using experience and organisation to ensure there are adequate resources to meet agreed objectives.- Develop and implement effective systems and policies to ensure that high quality service can be consistently achieved.- Assist in the planning and implementation of operational projects with the intention of minimising impact on DIFOT.- Ensure that all processes and procedures are fully developed, clearly written and adhered to by facility operatives.- Plan operational initiatives in conjunction with Senior Manager - National Healthcare to improve profitability and/or productivity.- Perpetuate a positive, proactive, team-based culture with a focus on providing effective coaching and feedback.
- About you
- To be successful in this role, you will need:
- Thorough knowledge of TGA (Therapeutic Goods Administration) Quality Systems regulations, PIC/S Code of GMP (Good Manufacturing Practices), GWP (Good Warehouse Practices), GDP (Good Documentation Practices) and appropriate ISO standards specifically ISO9001& ISO13485.- Thorough understanding of warehousing and management systems, with prior Healthcare knowledge being preferable.- As the most senior operational person on site, the ability to dissect and solve operational issues as they arise.- SAP knowledge highly desirable.- Knowledge of warehousing and distribution best practice, including manpower and equipment needs to minimise labour costs.- Warehouse Management Systems & ERP (SAP) experience.

What moves you?

At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.

At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.

You must be entitled to work in Australia and be prepared to undertake pre-employment checks including a criminal history check and medical.