Part-time Medical Secretary

**Part Time Medical Secretary**
- Awesome team culture - Specialist practice group - Commencement ASAP
- 4 days per week - work life balance - parking close to site - Upskill from GP
- Minimal face to face interaction with patients - lots of variety

Do you pride yourself on your process and attention to detail skills? Do you thrive in a great culture - where each member of the team supports each other? If this sounds like the perfect fit, please read further below:
**About our Practice**

We are a Specialist practice in Deakin, ACT. We are a team of 17 Doctors, with 6 in the administration team in addition to our lovely practice manager. We have different teams looking after different Doctors. We are very invested in creating a safe and empathetic journey for all our patients, and our vision is for our staff to do the same. We have a flexible and warm culture, where staff can thrive.

Our practice offers training and shadowing on site, particularly during the first month of employment, to ensure you are engaged and feel confident and competent in your role.

Our practice prides itself on the community spirit and team culture - we are very social along with holding several official practice events throughout the year. The role has lots of variety to keep you engaged.

**About You**

We are looking for a Medical Secretary who shares the same vision as our practice. You will also understand the importance of caring and supporting our specialists and most importantly our patients - they are our number one priority. And prides themselves in their attention to detail skills.

You will happily utilise your proactive pragmatic skills and experience to assist the practice to be the best we can be.

**The duties are**:

- Liaising with our patients via the phones
- Quoting and Billing for Specialists including DVA, Health Funds, and Medicare
- Providing outstanding customer service (verbally and written) to all our patients and stakeholders.
- Managing patient surveys
- Inbox management
- Having an excellent understanding and previous experience (viewed highly) in Theatre Bookings, Theatre Billing and Surgical Quoting, **Meditrust**Medical Software (or similar) including AMA fees and utilisation of ECLIPSE.
- Manage and troubleshooting processes/procedures in the practice, to make them as efficient as possible allowing you to focus on the patients.
- Ensuring the practice is always fully compliant with industry and government regulations including WHS.
- IT savvy skills (able to troubleshoot as required)
- Possess excellent organisational skills, outstanding work ethic and punctuality.
- Proud of your professional manner and presentation - being part of our team of Brand Ambassadors
- Have the capacity to perform well in a busy environment - must be a skilled multi
- tasker
- Happy to perform ad-hoc administration duties for the Specialists as required
- Constantly liaise with hospitals, Surgeons, and their assistants

**Traits**:

- ‘Can do’ attitude who is extremely organised and prides themselves on their attention to detail
- A clear and concise communicator who loves to be part of a great team
- Honest, trustworthy, loyal and dependable - love building and maintaining fantastic teams and supporting our extremely busy Specialists
- Friendly with quiet confidence

**Experience**:

- Must have a minimum of two (2) years of Medical Secretary experience - Specialist and Meditrust experience viewed favourably,

**Hours/days**:

- 4 days per week preferably Monday, Tuesday, Thursday and Friday
- 7:30am till 4:00pm (30 minutes unpaid lunch)

Follow us on Instagram: RecruitmentatRWS.

**Job Type**: Part-time

Pay: $32.00 - $35.00 per hour

Work Authorisation:

- Australia (preferred)

Work Location: In person