Business Support Officer

Location: Melbourne | CBD

Job type: Ongoing - Full Time

Organisation: Victorian Auditor-General's Office

**Salary**: $76,817 - $85,048

Occupation: Administration/Secretarial

Reference: 1185

**Who we are**:

- The Victorian Auditor-General's Office (VAGO) provides assurance to Victoria's Parliament and community about the performance and accountability of the state's public sector. We achieve this by auditing and reviewing the finances and performance of state and local government entities.

VAGO helps to hold the Victorian Government accountable by conducting financial and performance audits and assurance reviews of public sector agencies and reporting the results to Parliament.

We are part of Victoria’s integrity system. The office of the Auditor-General is independent - it is not controlled or directed by Parliament or the government.

**Life at VAGO**:
VAGO prides itself on having a harmonious and inclusive culture. We have been recognised as a highly progressive public sector organisation, with a strong focus on employee engagement. We frequently implement initiatives to support our people and their wellbeing.

A workforce with a natural curiosity about difference and what we can learn from each other, we celebrate diversity.

The VAGO values shape our work and culture and how we grow as an organisation.

We strive to embody the behaviours of an inclusive environment where people can feel comfortable being and expressing themselves.

Our values are Innovation, Respect, Accountability and Collaboration.

**The Role**:
As one of our Business Support Officers you will be the first point of contact for all external stakeholders, whether online, by phone or in-person.

The Business Support Officers are critically important in supporting the needs of our staff, providing a range of business and administrative support services.

You are a customer-focused and productive professional who uses initiative to thrive in a dynamic business environment, taking accountability for varied services critical to the smooth running of VAGO.

Part-time and job share arrangements will be considered.

**Key accountabilities**:

- Deliver daily administrative and business support tasks to support operations, including raising purchase orders, managing correspondence, preparing briefing papers, taking minutes, updating registers, collating information and reports, and managing physical office facilities.
- Provide high quality virtual and in-person reception services (as required), responding to online enquiries, callers and correspondence.
- Provide a range of support services to VAGO staff, including scheduling meetings and events, assisting with in-person, virtual and hybrid forums.
- Conduct simple analysis and complete administrative support tasks on organisational and audit projects.

**Additional Information**:

- This role is primarily based at 35 Collins St, Melbourne with the option for hybrid work arrangements in line with business needs.
- VAGO employees are required to comply with public sector requirements for ethical conduct, conflict of interest, Occupational Health & Safety, Diversity in the Workplace, the Human Rights Charter and Equal Opportunity principles.
- All VAGO employees are required to undergo a criminal record check and complete a Declaration of Independence on commencing employment and periodically thereafter.

**How to apply**:
Join our team and be part of an organisation that values respect, accountability, innovation, and collaboration.

At VAGO, we embrace diversity as a catalyst for innovation and success and are committed to creating an inclusive workforce that values individuals from all backgrounds, experiences, and perspectives. By fostering a culture of accessibility and equal opportunity, we aim to break down barriers and provide a platform for all employees to thrive.

For more information, please see the position description here: Business Support Officer