Remote Customer Support Specialist

2 weeks ago

Sydney, New South Wales, Australia beBeeCustomer Full time $40,000 - $60,000

Customer Care Professional

Deliver exceptional experiences to our guests across various locations.

This is a fully remote work from home position offering a supportive environment with employee benefits.

The role involves:

  • Providing excellent customer service by responding to guests' needs and concerns.
  • Engaging with guests, promoting and up-selling services.
  • Supporting operations with securing and managing bookings.
  • Converting online inquiries into sales.
  • Developing positive relationships with guests for a great guest experience.
  • Strong attention to detail.
  • Experience in guest-facing roles.
  • Excellent verbal communication skills.
  • Proficient use of computers and IT systems.
  • Solution-focused.

Essential qualifications include:

  • National Police check.
  • Working with children check.

Benefits of the role:

  • Fully remote work from home.
  • Flexible availability to work weekdays and weekends.
  • Employee benefits.

Key responsibilities:

  • Provide customer support via phone or other means.
  • Manage bookings and convert online inquiries into sales.
  • Work closely with team members to achieve goals.

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