Remote Systems Specialist

2 weeks ago

Sydney, New South Wales, Australia beBeeNetwork Full time $80,000 - $105,000

Job Title: Remote Systems Specialist

Description:

This role involves working on-site in a permanent position, collaborating with the Practice Manager and supporting various projects.

Key Responsibilities:
  • Provide technical support services including installation, troubleshooting, problem resolution, and maintenance.
  • Offer assistance to customers regarding product operation and malfunctions.
  • Advise customers on preventative measures to enhance product performance and customer satisfaction.

As a Remote Systems Specialist, you will work within a team with minimal supervision as an established systems specialist. You will possess strong knowledge of information security protocols and practices, hands-on expertise in network support and IT operations, and proficiency in application support across various platforms.

The ideal candidate will have proven experience in system installation and decommissioning at an advanced level, familiarity with change management procedures, and ITIL principles, along with the ability to conduct detailed reviews ensuring standards compliance.

Required Skills:
  • Proven experience in system installation and decommissioning at an advanced level.
  • Strong understanding of information security protocols and practices.
  • Hands-on expertise in network support and IT operations.
  • Proficiency in application support across various business platforms.
  • Familiarity with change management procedures and ITIL principles.
  • Ability to conduct detailed reviews ensuring standards compliance.

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