Retail Department Lead

2 weeks ago


Hornsby, New South Wales, Australia Officeworks Full time

About us at Officeworks, bigger things happen. Our customers, team and community are our heart and soul.

As a Store Manager in our Hornsby store, you will lead from the front, delivering exceptional customer experiences to our customers. You will be diving into the daily hustle with positivity and determination, inspiring your team to go above and beyond. Together, you will deliver bigger things.

About the role

  • Exceptional customer service skills shine through in this role. Ensuring each customer leaves satisfied is key.
  • Lead and motivate your team to achieve sales targets and KPIs.
  • Train and develop your team to be retail experts, always looking to enhance their skills and performance.
  • Maintain optimal stock levels, ensuring our customers have everything they need.
  • Craft a shopping experience that is visually stunning and safe.
  • Collaborate with fellow leaders and departments to achieve overall store success.

About you

  • A strong track record in retail leadership, with a passion for delivering exceptional customer experiences.
  • Excellent communication skills to forge connections with your team and customers.
  • You are a leadership expert, building a team of retail professionals who can take on any challenge.
  • Thriving in a fast-paced environment, juggling shifting priorities like a pro.
  • Ready to take ownership and ensure everything runs smoothly.

Our culture

We celebrate our team's uniqueness, embracing inclusion and diversity. We pride ourselves on being good humans in every decision we make. As part of the Officeworks team, you will enjoy:

  • Rostered Days Off (RDOs) monthly, plus standard leave entitlements.
  • Generous discounts across Officeworks, Bunnings, Kmart, Target and Catch.
  • Great work-life balance, with only one weekend shift required every three weeks.
  • Industry leading Growing Families policy.

This role offers a competitive salary of $90,000 per annum, based on experience. Officeworks is an equal opportunity employer, committed to creating an inclusive environment for all employees.



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