Warranty Operations Manager

2 weeks ago

Melbourne, Victoria, Australia beBeeWarranty Full time $90,000 - $120,000

Leadership Role Overview

This is a senior position where you will oversee warranty operations, working closely with service and parts departments to ensure accurate and efficient processing of claims. You will be responsible for managing a team member and developing them to improve performance.

Key Responsibilities:

  • Oversee the warranty claims process, ensuring proper documentation and submissions.
  • Manage and develop the team member.
  • Collaborate with advisors, technicians, and parts department for claim resolution.
  • Monitor claim status and ensure timely resolutions.
  • Maintain detailed records of claims.
  • Support customers professionally with inquiries.
  • Develop and implement procedures.
  • Stay updated on vehicle warranty policies.

Our Values

  • Strong leadership and team development skills.
  • Competitive salary with incentives and ongoing training opportunities.

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