Career Empowerment Specialist

4 days ago


Cranbourne, Victoria, Australia SYC Full time

About Us: SYC is a non-profit human services organisation dedicated to empowering individuals to succeed. We invest back in the Australian community, helping thousands of people every year with housing, education, and employment.

Salary: $63,630 - $70,571 per annum

Job Description:

We are seeking an experienced Employment Coach to join our team in Cranbourne. As an Employment Coach, you will actively engage with participants to overcome career challenges, develop essential skills, and achieve their employment goals.

Key Responsibilities:

  • Provide one-to-one coaching sessions to participants, assessing their career needs and creating personalised action plans.
  • Conduct career assessments and help clients identify their strengths, interests, and values to guide their employment goals.
  • Collaborate with community organisations to create opportunities for participants.
  • Develop effective job search strategies, including resume writing and interview preparation.
  • Refer participants to training, counselling, and other services to increase long-term employment outcomes.
  • Ensure compliance requirements are met.

Requirements:

  • Experience in customer service, client-facing or administrative roles.
  • Strong time management and organisational skills to meet deadlines and KPI targets.
  • Excellent communication and interpersonal skills to conduct client assessments and develop relationships with employers.
  • Ability to work autonomously and be part of a result-driven team.
  • Basic computer skills.

Benefits:

  • Generous achievement incentives for high performers.
  • Salary Packaging options to increase your pay.
  • An additional day off to celebrate your birthday.
  • A week of paid leave each year through SYC loyalty leave.
  • Discounted Corporate Private Health Cover.
  • Access to the Employee Assistance Program.
  • Special discounts on memberships and fitness activities.


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