Career Opportunity: Employment Success Specialist

2 days ago


Cranbourne, Victoria, Australia SYC Full time

About SYC

SYC is a non-profit human services organisation that exists to help everyone succeed.

We invest back into the Australian community, assisting tens of thousands of people every year with housing, education, and employment.

To learn more about us, visit our website at https://www.syc.net.au/services/employment/employment-services.

Salary and Benefits

The estimated annual salary for this role is AU$60,000 - AU$80,000 depending on experience.

As a valued employee of SYC, you will enjoy a range of benefits including:

  • Generous achievement incentives for high performers
  • Salary Packaging options to increase your pay
  • An additional day off to celebrate your birthday*
  • Access to special discounts on memberships and fitness activities through Goodlife, Fitness First, and Zap Health Clubs

Job Description

We are seeking a passionate Employment Coach to join our team in Cranbourne.

As an Employment Coach, you will actively engage with participants to overcome career challenges, develop essential skills, and achieve their employment goals.

You will be part of a supportive and result-driven team who are dedicated to our vision of well-being, independence, and opportunity for everyone.

Key Responsibilities

  • Provide one-to-one coaching sessions to participants, assessing their career needs, and creating personalised action plans.
  • Conduct career assessments and help clients identify their strengths, interests, and values to guide their employment goals.
  • Use sales strategies to work collaboratively and network with community organisations to create opportunities for participants.
  • Assist participants in developing effective job search strategies, including resume writing and interview preparation.
  • Refer participants through training, counselling, and other services to increase long-term employment outcomes.
  • Evaluate and improve the effectiveness of your coaching methods.

Requirements

To be successful in this role, you will need:

  • A strong background in administration or customer service, with excellent communication and interpersonal skills.
  • The ability to manage time effectively, prioritise tasks, and meet deadlines.
  • Experience in working with individuals from diverse backgrounds and cultures.
  • Ability to travel to various locations within the region as required.

Selection Criteria

Your application should demonstrate your:

  • Experience in customer service, client-facing roles, or administration.
  • Strong attention to detail and organisational skills.
  • Excellent verbal and written communication skills.
  • Ability to work autonomously within a team environment.


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