Customer Experience Ambassador

2 days ago


Seventeen Mile Rocks, Queensland, Australia Tomra Full time

About the Role:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Ambassador at TOMRA. As a key member of our recycling centre team, you will play a vital role in ensuring our customers have a great experience when visiting our centres.

Your key responsibilities will include:

  • Providing exceptional customer service and being the first point of contact for customer queries
  • Maintaining a safe, clean, efficient, and professional environment for team members and TOMRA customers
  • Carrying out regular cleaning and maintenance of our reverse vending machines
  • Monitoring the recycling centre for any hazards and reporting concerns as they arise
  • Performing ad-hoc duties as required by management

Requirements:

To be successful in this role, you will:

  • Have a passion for recycling and the environment
  • Have a keen eye for detail and a motivation to maintain a clean work environment
  • Be a safety champion, ensuring everyone returns home safely
  • Enjoy talking to people and ensuring they have a great experience
  • Have experience in face-to-face customer service

About TOMRA:

TOMRA is a leading provider of reverse vending solutions and recycling technology. We are committed to making a positive impact on the environment and our community.



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