Customer Experience Ambassador
2 days ago
About the Role:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Ambassador at TOMRA. As a key member of our recycling centre team, you will play a vital role in ensuring our customers have a great experience when visiting our centres.
Your key responsibilities will include:
- Providing exceptional customer service and being the first point of contact for customer queries
- Maintaining a safe, clean, efficient, and professional environment for team members and TOMRA customers
- Carrying out regular cleaning and maintenance of our reverse vending machines
- Monitoring the recycling centre for any hazards and reporting concerns as they arise
- Performing ad-hoc duties as required by management
Requirements:
To be successful in this role, you will:
- Have a passion for recycling and the environment
- Have a keen eye for detail and a motivation to maintain a clean work environment
- Be a safety champion, ensuring everyone returns home safely
- Enjoy talking to people and ensuring they have a great experience
- Have experience in face-to-face customer service
About TOMRA:
TOMRA is a leading provider of reverse vending solutions and recycling technology. We are committed to making a positive impact on the environment and our community.
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