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Retail Operations Supervisor

2 months ago

City of Playford, Australia Gift Box Full time

About Us:

For over thirty years, Gift Box has been the premier destination for a wide range of gifting and tobacco products. We take pride in delivering exceptional quality and personalized service while fostering a supportive and inclusive environment for our team members. Our commitment to equality and diversity is evident across all our departments and in our extensive network of stores.

Gift Box is now part of a larger group, aiming to become a leading player in the convenience retail sector. By leveraging our extensive distribution channels and retail locations, we are positioned for significant growth.

About the Role – Assistant Store Manager:

As a key member of the management team, the ideal candidate will possess the confidence and expertise to lead by example, working diligently to meet established goals. You will be accountable for maintaining store standards and driving sales performance.

With a strong emphasis on operational excellence, merchandising, and customer engagement, the successful candidate will ensure compliance with company policies while embodying our core values and promoting a positive atmosphere.

Key Responsibilities:

  • Deliver exceptional customer service to enhance sales and foster loyalty
  • Meet and exceed sales objectives
  • Utilize our point-of-sale system efficiently
  • Develop and maintain comprehensive product knowledge
  • Adhere to merchandising and operational standards
  • Assist the store manager and collaborate with the store team
  • Manage inventory, sales, and quality control
  • Implement safety and security protocols

Successful Candidates Will Have:

  • A passion for mentoring and guiding team members
  • Demonstrated ability to thrive in a dynamic environment
  • A cheerful, approachable, and energetic demeanor
  • A commitment to providing outstanding customer service
  • Strong visual merchandising skills

If you resonate with qualities such as vibrancy, energy, and a customer-centric approach, we encourage you to consider this opportunity to join our retail team.