Senior Retail Operations Manager

3 weeks ago


City of Rockingham, Australia Frontline Retail WA Full time
Role Overview

As a Cluster Manager, you will be responsible for overseeing the operations of 7 stores across Western Australia and South Australia, ensuring the highest standards of customer service, merchandising, and profitability are maintained.

Key Responsibilities
  • Provide leadership and guidance to store managers to drive sales performance and achieve KPIs
  • Implement company policies and procedures to ensure consistency across all stores
  • Monitor inventory levels and implement strategies to optimise stock levels and minimise shrinkage
  • Develop and execute marketing and promotional initiatives to drive foot traffic and increase sales
  • Conduct regular store visits to provide support, coaching, and feedback to store teams
  • Analyse sales data and market trends to identify opportunities for growth and improvement
  • Foster a positive and inclusive work environment that promotes teamwork and employee development
What's In It For You
  • Competitive salary
  • Performance-based bonuses
  • Clothing allowance of $1500 per year
  • Tuesday to Saturday roster for a healthy work-life balance
  • Opportunity to spend 1-2 days per week on the road visiting stores across WA with mileage covered
  • Quarterly trips to South Australia to connect with store teams and support operations


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