Retail Operations Manager

5 days ago


City of Rockingham, Australia Frontline Retail WA Full time

At Frontline Retail WA, we're seeking a highly skilled and experienced Cluster Manager to lead our team of store managers across Western Australia and South Australia. As a key member of our leadership team, you will be responsible for driving sales performance, achieving key performance indicators, and ensuring the highest standards of customer service, merchandising, and profitability are maintained across our stores.

The ideal candidate will have a passion for retail, a keen eye for street fashion, and excellent leadership and communication skills. You will be based at our Rockingham store, overseeing the operations of 7 stores across Western Australia and South Australia, and will be responsible for:

  • Providing leadership and guidance to store managers to drive sales performance and achieve KPIs
  • Implementing company policies and procedures to ensure consistency across all stores
  • Monitoring inventory levels and implementing strategies to optimise stock levels and minimise shrinkage
  • Developing and executing marketing and promotional initiatives to drive foot traffic and increase sales
  • Conducting regular store visits to provide support, coaching, and feedback to store teams
  • Analysing sales data and market trends to identify opportunities for growth and improvement
  • Fostering a positive and inclusive work environment that promotes teamwork and employee development

In return for your hard work and dedication, you will receive a competitive salary, performance-based bonuses, a clothing allowance of $1500 per year, and a Tuesday to Saturday roster for a healthy work-life balance. You will also have the opportunity to spend 1-2 days per week on the road visiting stores across WA with your mileage covered, and quarterly trips to South Australia to connect with store teams and support operations.

If you're a motivated and experienced retail professional looking for a new challenge, we want to hear from you.



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