Retail Operations Manager

2 months ago


Cairns City, Queensland, Australia Bunnings Full time

At Bunnings, our goal is to deliver an exceptional customer experience.

We are looking for a motivated Retail Supervisor to join our team, who will provide support to the store senior leadership team and act as a continual support to a designated department in Bunnings.

About the role:

As a Retail Supervisor, you will oversee workflow, set an example to other team members, and ensure day-to-day operations run smoothly.

Key responsibilities:

  • Set an example of best service and support the team to deliver friendly and helpful advice to customers
  • Coach the team on the right service behaviours
  • Assist with inducting and training the team
  • Ensure that merchandising standards fit with business requirements
  • Coordinate stock

Requirements:

We are looking for an individual with previous experience supervising a team in a fast-paced environment, who has open communication and a genuine interest in coaching and developing others.

This role is a great opportunity for an aspiring retail leader to grow their leadership career in a supportive team environment.

What you'll need:

  • Ability to coach and support others, providing feedback and getting the best out of a team
  • An ability to achieve results and standards by working with your team
  • Be approachable and confident when interacting with customers
  • Have an eagerness to learn about new products
  • To be on your feet assisting with customers across a wide range of retail hours

Working with us:

Bunnings is a leading retailer of home improvement and lifestyle products in Australia and New Zealand. Our team is passionate about delivering an exceptional customer experience, and we are committed to supporting our employees to grow and develop in their careers.

What we offer:

  • A flexible and informal work environment
  • Team discount at Bunnings and other Wesfarmers retailers
  • Discounts from corporate partners
  • 12 weeks paid parental leave, regardless of gender
  • Annual flu vaccinations and health checks


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