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Retail Operations Manager

1 month ago

City of Rockingham, Australia Frontline Retail WA Full time

Role Overview

We are seeking a highly experienced Retail Operations Manager to join our team at Frontline Retail WA. As a key member of our leadership team, you will be responsible for overseeing the operations of 7 stores across Western Australia and South Australia, ensuring the highest standards of customer service, merchandising, and profitability are maintained.

Key Responsibilities

  • Provide strategic leadership and guidance to store managers to drive sales performance and achieve key performance indicators (KPIs)
  • Implement company policies and procedures to ensure consistency across all stores
  • Monitor inventory levels and develop strategies to optimise stock levels and minimise shrinkage
  • Develop and execute marketing and promotional initiatives to drive foot traffic and increase sales
  • Conduct regular store visits to provide support, coaching, and feedback to store teams
  • Analyse sales data and market trends to identify opportunities for growth and improvement
  • Foster a positive and inclusive work environment that promotes teamwork and employee development

What We Offer

  • Competitive salary and performance-based bonuses
  • Clothing allowance of $1500 per year to keep your wardrobe fresh and on-trend
  • Tuesday to Saturday roster for a healthy work-life balance
  • Opportunity to spend 1-2 days per week on the road visiting stores across WA with your mileage covered
  • Quarterly trips to South Australia to connect with store teams and support operations

About Us

Frontline Retail WA is a dynamic and fashion-forward company that thrives on providing the latest trends and styles to our urban youth clientele. We strive to create a vibrant, inclusive community where everyone can express their unique style whilst also giving back.