Customer Service Coordinator

1 month ago


Port Macquarie, New South Wales, Australia Brandt Tractor Full time
About the Role

Brandt Tractor has an exciting opportunity for a skilled and detail-oriented individual to join our team as a Customer Service Coordinator.

This role is responsible for providing exceptional customer service and support to internal and external customers, ensuring timely resolution of inquiries and issues. The ideal candidate will possess excellent communication skills, a strong work ethic, and the ability to work effectively in a fast-paced environment.

Key Responsibilities:

  • Customer Support: Respond to customer inquiries via phone, email, or in-person, providing accurate and timely information to resolve issues.
  • Work Order Management: Open and manage work orders, ensuring that all necessary information is collected and processed efficiently.
  • Filing and Record-Keeping: Maintain accurate and up-to-date records of customer interactions, work orders, and other relevant documentation.
  • Reporting and Analytics: Generate reports on customer satisfaction, work order efficiency, and other key performance indicators to inform business decisions.

We offer a competitive salary range of $45,000 - $55,000 per year, depending on experience. If you are a motivated and results-driven professional looking for a challenging role with opportunities for growth and development, we encourage you to apply.



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