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Customer Service Ambassador

1 month ago

Port Macquarie, New South Wales, Australia Wyndham Destinations Full time

We're seeking a skilled and enthusiastic Customer Service Ambassador to join our team at Wyndham Destinations.

As a Customer Service Ambassador, you will play a key role in delivering exceptional experiences for our guests. This includes greeting and registering owners and guests, providing information on local area attractions, and ensuring seamless check-in and check-out processes.

With a passion for customer service and a knack for resolving issues efficiently, you'll be an invaluable asset to our front desk team. You'll also have the opportunity to learn about the benefits of holidaying with us and share your knowledge with our guests.

In this fast-paced environment, you'll work closely with your colleagues to ensure that every guest feels welcome and valued. Your excellent communication skills, both written and verbal, will enable you to build strong relationships with our guests and provide them with a memorable experience.

If you're a people person who thrives in a dynamic atmosphere, we'd love to hear from you As a Customer Service Ambassador, you'll enjoy a competitive salary of $50,000 - $65,000 per annum, depending on location and experience.

You'll also receive a range of benefits, including professional development funding, discounted hotel stays across Australia, Fiji, and New Zealand, and great career development opportunities.

To be successful in this role, you'll need:

  • Previous experience within a similar customer-facing position
  • Genuine passion for customer service and the local area
  • Excellent communicator with strong interpersonal skills
  • Enthusiastic, self-motivated, and positive individual
  • Immaculate presentation and professional grooming standards
  • High levels of computer literacy
  • Ability to recognize and solve problems in the workplace

At Wyndham Destinations, we're committed to creating an inclusive environment where our associates can thrive. If you're passionate about delivering exceptional customer experiences and building a career with a value-driven organization, apply today