Customer Service Ambassador
17 hours ago
Port Macquarie Panthers is a leading entertainment and hospitality company in the region, committed to delivering exceptional customer experiences.
We are currently seeking an enthusiastic and dedicated Customer Service Attendant to join our team at The Kove, The Tapp, or our Gaming floor.
Job SummaryThis is an exciting opportunity for a passionate individual to take the next step in their career with Panthers and become part of our dynamic team. As a Customer Service Attendant, you will play a key role in ensuring our customers and guests have an outstanding experience at our Club.
You will be responsible for providing excellent customer service, handling cash transactions, operating gaming equipment, and maintaining a clean and safe environment.
Key Responsibilities- Provide exceptional customer service to members and guests at all times.
- Operate cash registers, handle cash transactions, and maintain accurate records.
- Work effectively in a fast-paced team environment, prioritizing tasks and managing time efficiently.
- Maintain a high standard of personal grooming and adhere to Company uniform policies.
- Develop strong relationships with colleagues and management, contributing to a positive and inclusive work culture.
- Minimum 1 year's experience in a similar role within the hospitality industry.
- Excellent communication and interpersonal skills, with a strong focus on customer service.
- Able to work effectively in a team environment, as well as autonomously, with minimal supervision.
- Basic computer skills, including proficiency in Microsoft Office applications.
- RSA/RCG and TAB Corp basics Certificates, or willingness to obtain.
As a valued member of our team, you will enjoy a range of benefits, including:
- A competitive hourly rate ($22-$25 per hour) depending on experience.
- Opportunities for professional growth and development.
- A fun and supportive work environment.
- A comprehensive training program.
If you are a motivated and customer-focused individual looking for a rewarding career opportunity, please submit your application, including your resume and a cover letter outlining your experience and qualifications.
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