Customer Service Ambassador
1 month ago
At Panthers Port Macquarie, we're passionate about delivering exceptional customer experiences. Our Reception team is the first point of contact for our members and guests, and we're seeking a dedicated individual to join our friendly team.
Job SummaryThis part-time opportunity involves providing outstanding customer service, ensuring a warm welcome for all patrons entering the club. You'll be responsible for handling customer enquiries, promoting our entertainment, functions, and dining options, and maintaining a high standard of personal grooming.
Main Responsibilities- Cash Handling: Efficiently manage cash transactions using cash registers, with a strong focus on accuracy and attention to detail.
- Customer Service: Deliver exceptional service to members and guests, responding promptly to their needs and exceeding their expectations.
- Team Collaboration: Work collaboratively with our team to maintain a welcoming environment, share knowledge, and support each other in achieving our goals.
- Communication: Develop and maintain effective communication channels with team members, management, and external stakeholders.
- Qualifications: Hold RSA and RCG qualifications, with a history of accurate cash handling.
- Skills: Possess excellent communication and customer service skills, with a strong work ethic and ability to work in a team environment.
- Personal Qualities: Demonstrate a charismatic personality, high standard of personal grooming, and a welcoming nature.
This part-time role offers flexibility and reliability, with a salary range of $25-$30 per hour. As an equal opportunity employer, we encourage Indigenous Australians to apply. If you're passionate about delivering exceptional customer experiences, please apply today.
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