Customer Service Ambassador

1 month ago


Port Macquarie, New South Wales, Australia Panthers Port Macquarie Full time
About Us

At Panthers Port Macquarie, we're passionate about delivering exceptional customer experiences. Our Reception team is the first point of contact for our members and guests, and we're seeking a dedicated individual to join our friendly team.

Job Summary

This part-time opportunity involves providing outstanding customer service, ensuring a warm welcome for all patrons entering the club. You'll be responsible for handling customer enquiries, promoting our entertainment, functions, and dining options, and maintaining a high standard of personal grooming.

Main Responsibilities
  • Cash Handling: Efficiently manage cash transactions using cash registers, with a strong focus on accuracy and attention to detail.
  • Customer Service: Deliver exceptional service to members and guests, responding promptly to their needs and exceeding their expectations.
  • Team Collaboration: Work collaboratively with our team to maintain a welcoming environment, share knowledge, and support each other in achieving our goals.
  • Communication: Develop and maintain effective communication channels with team members, management, and external stakeholders.
Requirements
  • Qualifications: Hold RSA and RCG qualifications, with a history of accurate cash handling.
  • Skills: Possess excellent communication and customer service skills, with a strong work ethic and ability to work in a team environment.
  • Personal Qualities: Demonstrate a charismatic personality, high standard of personal grooming, and a welcoming nature.
About the Role

This part-time role offers flexibility and reliability, with a salary range of $25-$30 per hour. As an equal opportunity employer, we encourage Indigenous Australians to apply. If you're passionate about delivering exceptional customer experiences, please apply today.



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