Administrative Coordinator

1 day ago


NewcastleMaitland, Australia beBeeAdministration Full time $60,000 - $80,000

Job Title:

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We are seeking a highly organised and detail-oriented individual to join our team in the role of Administration Officer.

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The ideal candidate will have a problem solving mindset and be able to handle rapidly changing priorities, ensuring efficient scheduling, client communication, and service delivery.

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Key Responsibilities:

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  • Coordinate daily schedules for technicians and sub-contractors across multiple sites
  • Manage urgent callouts and rescheduling due to emergencies, cancellations, or delays
  • Communicate with clients to confirm appointments and service details
  • Monitor job progress and adjust schedules as needed
  • Allocate daily jobs and optimise routes for fire technicians based on priority, location, and urgency
  • Liaise with internal departments to ensure timely service delivery and a seamless workflow
  • Handle incoming calls and emails related to scheduling and service inquiries
  • Assist with reporting and administrative support as required
  • Maintain and monitor accurate records of servicing and compliance within our software management system
  • Assist in continuous improvement initiatives to streamline our scheduling processes
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Required Skills and Qualifications:

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  • Proven experience in scheduling and administrative roles
  • Strong organisational and multitasking skills with the ability to prioritise workloads and thrive under pressure
  • Excellent communication and interpersonal abilities
  • Strong administrative writing and verbal skills
  • High attention to detail
  • Strong analytical skills
  • Professionalism, confidentiality, and excellent organisational skills
  • Proficiency in scheduling software, and Microsoft Office Suite
  • Experience with software program "Uptick" preferred but not essential
  • Fire industry scheduling experience will be highly regarded
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Benefits:

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This is an excellent opportunity to join a dynamic team and contribute to the success of our organisation.

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What We Offer:

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  • A competitive salary package
  • A supportive and collaborative work environment
  • Ongoing training and professional development opportunities
  • The chance to work with a talented and dedicated team


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