
System Implementation Specialist
2 days ago
Job Title: System Implementation Specialist
About the Role:
We are seeking an experienced and skilled professional to join our team as a System Implementation Specialist. As a key member of our implementation team, you will be responsible for delivering high-quality system implementations that meet customer needs and expectations.
Your Key Responsibilities:
- Conduct individual and group training sessions, product demonstrations, and workshops as required to ensure customers understand and utilize our system effectively.
- Implement and control change management requests from clients to ensure seamless system upgrades and maintenance.
- Act as a Subject Matter Expert (SME) for our system implementations, providing expert knowledge and guidance to customers and internal stakeholders.
- Collaborate with customers to identify potential changes within the parameters of our system and work together to implement these changes.
- Perform other duties as directed by the Company to support the delivery of our system implementations.
Required Skills and Qualifications:
- Proven experience with radiology, pathology, hospital information, pharmacy, patient administration, and clinical information systems.
- Knowledge of radiology, pathology, pharmacy, clinical healthcare products, and health informatics standards, reporting requirements, and legislative controls is highly desirable.
- General aptitude for solving problems and utilizing technology to improve processes.
- Understanding and experience in implementing product solutions.
- Solid grasp of computer systems, software development and deployment methodology, and computer networking.
- Ability to handle multiple tasks simultaneously and within tight time constraints.
- Proven ability to think laterally and come up with innovative solutions for software product implementations.
- Capacity to make independent recommendations for successful software product implementations.
- Proven ability to work through problems with different customer groups achieving positive outcomes.
Education and Training:
- Candidate should have a relevant or clinical university degree.
About Us:
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