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Food Service Operations Manager

1 month ago

Sydney, New South Wales, Australia Fratelli Fresh Full time

Fratelli Fresh is a leading Australian hospitality group with seven venues across Sydney and the Sunshine Coast. As our Food Service Operations Manager, you will be responsible for ensuring exceptional customer experiences and achieving sales goals in our restaurant.

About Us

We offer a supportive leadership environment, opportunities for career progression, and competitive remuneration packages to our team members. Our restaurants are located in high-traffic areas, providing ample opportunities for growth and development.

Key Responsibilities
  • Supervise and coordinate daily operations to ensure efficient service delivery
  • Lead by example, working on the floor to maintain a high level of customer satisfaction
  • Manage costs and productivity to meet sales targets
  • Develop and implement strategies to improve customer engagement and retention
  • Collaborate with the management team to achieve business objectives
Requirements

To succeed as our Food Service Operations Manager, you should have:

  • Previous experience in a supervisory or junior management role, preferably in the hospitality industry
  • Strong understanding of profit measures and cost control
  • Ability to motivate and lead a team to achieve sales goals
  • Excellent communication and problem-solving skills
  • A passion for delivering exceptional customer experiences
What We Offer

In addition to a competitive salary, we provide:

  • Training and development opportunities to enhance your skills and knowledge
  • A supportive leadership environment that fosters growth and collaboration
  • Benefits, including food and beverage discounts, gym memberships, and private health insurance
Estimated Salary: $80,000 - $120,000 per annum

As a member of our team, you will have the opportunity to grow professionally and personally while contributing to the success of our company. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.