Network Operations Coordinator

7 days ago

City of Cockburn, Australia ATCO Gas Australia Full time
About the Role

The Network Operations Coordinator provides professional administrative and business communications support to the Planning Manager and Network Operations Management team.

This includes liaising with key stakeholders to assist with the timely and appropriate coordination of strategic business matters and supporting the implementation of the overall Network Operations business plan.

Key Responsibilities
  • Schedule monthly and fortnightly management meetings, providing accurate and detailed minutes and tracking meeting actions to ensure completion.
  • Undertakes credit card reconciliation and coordinates travel and event logistics for the Network Operations Management team.
  • Where applicable, coordinate timely job dispatch to field crews during significant incidents to ensure network safety.
  • Provide support and guidance to the Network Operations Administrator, including—but not limited to—administering leave requests and overseeing the submission of timesheets for review and processing.
  • Ensure compliance and adherence to current workflow, processes and procedures, and recommend innovation and continuous improvement of processes and work procedures.
  • Conduct system health checks and testing for application upgrades, identify defects, and communicate these issues to IT teams for resolution.
  • Produces correspondence, templates, reports, statistical information, presentations and other documents as timely and accurately as management requires.
  • Raises purchase orders in SAP, carries out goods receipts, and establishes new vendors.
  • Manages, prepares, and issues the Afterhours Call Out and 10-week Cycle rosters to Network Operations teams, including liaising with Gas Distribution Officers, Supervisors, and Duty Managers.
  • Prepares monthly operations reports, KPIs, and dashboards, working with key stakeholders and managers on content and review.
Requirements
  • Qualification in Business Administration, Communications or related discipline (preferred)
  • Experience in SAP desirable (preferred)
  • Exceptional communication skills (written and verbal) with the proven ability to produce business correspondence tailored to a range of audiences and purposes, including reports, presentations, briefings, and memos on behalf of senior management and Executives.
  • Proficiency in Microsoft Office suite, particularly Word, Power Point and Excel.
  • Achievement-focused, results-oriented, and committed to accountability, continuous learning, and upskilling.
About ATCO Gas Australia

We're an inclusive employer who welcomes you for who you are, as you are.

We're committed to your professional development and offer avenues for career advancement.

We value creativity and embrace modern HR practices.

We offer a flexible work environment that promotes work-life harmony.

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