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Network Maintenance Control Specialist
2 months ago
Keolis Downer is seeking a highly skilled Network Maintenance Control Officer to join our team. As the primary communications interface between the KDA Control Centre and SAPTA Operations Control Centre, you will play a critical role in managing and coordinating the distribution and allocation of faults on the Network to the correct Maintenance Department.
Key Responsibilities- Coordinate and Manage Faults: Act as the primary interface between State entities and KDA teams, ensuring seamless communication and efficient fault resolution.
- Oversee KDA Control Centre Operations: Ensure fault management, resolution, and reporting are carried out effectively, maintaining high standards of service delivery.
- Provide Daily Updates: Keep the KDA Business team informed on performance, safety incidents, and engineering work status, ensuring transparency and accountability.
- Handle Escalations: Manage fault history, address information requests, and provide timely responses to SAPTA Operations Control Centre escalations.
- Manage Track Work Requests: Coordinate track access, arrange responses to safety incidents, and support operations with repairs.
- Support Crisis and Emergency Planning: Execute KDA's Crisis and Emergency Plan in coordination with the Planning Team, ensuring business continuity and resilience.
- Strong Planning and Organisation Skills: Possess the ability to prioritize tasks, manage multiple projects, and meet deadlines.
- Excellent Interpersonal Skills: Demonstrate strong communication and negotiation skills, with the ability to work effectively with stakeholders and team members.
- High Pressure Situation Management: Show the ability to respond efficiently and effectively in high-pressure situations, maintaining a calm and composed demeanor.
- Business Acumen: Possess a strong understanding of business operations, financial management, and commercial awareness.
- Public Transportation Knowledge: Have prior experience working in the rail environment and a solid understanding of public transportation operations and planning principles.
- Competitive Remuneration: Attractive salary package based on experience.
- Ongoing Training and Support: Access to industry-leading training and development opportunities.
- Collaborative Work Environment: Join a dynamic team that values engagement, enablement, and career growth.
