Service Transformation Lead
6 days ago
The Service Transformation Lead will orchestrate multiple service management capabilities in a coordinated operation to ensure performance goals and contractual commitments are met.
Key Responsibilities- Implement seamless end-to-end service transformation and project delivery to meet contractual requirements.
- Develop and nurture long-term partnerships with clients, understanding their business objectives, success metrics, and strategic priorities.
- Work proactively to grow the relationship and identify opportunities for delivering additional value.
- Analyze client usage patterns and suggest optimizations to enhance their experience and efficiency.
- Use client feedback to drive continuous improvement in service delivery, products, services, and customer success strategies.
- Strong service delivery or management experience.
- Significant business experience with multiple customers.
- Ability to build & sustain strong customer relationships at all levels.
- Effective writing, presentation skills, listening actively.
- Leadership ability in building & managing a cross-cultural, cross-tower, & cross-business team for effective customer support.
A diverse and inclusive workforce helps us innovate and build strong connections with our customers.
-
Group Agility Transformation Lead
1 week ago
Sydney, New South Wales, Australia Group Transformation Full timeHyrbid working arrangements with Norwest and Surry Hills office locations- Highly collaborative role with great visibilityDrive a culture of continuous improvement & innovation**We are Woolworths GroupWe are Woolworths Group. 200,000+ bright minds, passionate hearts, and unique perspectives across Australia and New Zealand. Connected by a shared Purpose -...
-
Transformation Lead
7 days ago
Sydney, New South Wales, Australia beBeeTransformation Full time $110,000 - $160,000Job OverviewWe are seeking a Transformation Lead to drive the development and delivery of change initiatives that support the adoption of improved services.Key Responsibilities:Lead the development and delivery of transformation initiatives to support the adoption of improved services.Provide expert advice and information to stakeholders on emerging change...
-
Transformation Lead
7 days ago
Sydney, New South Wales, Australia beBeeTransformation Full time $50,000 - $60,650Job Title: Transformation LeadThis role requires a senior professional to lead change management initiatives and drive the adoption of improved services.Key responsibilities include developing and implementing change management strategies, providing expert advice to stakeholders, and building partnerships across teams and agencies.Experience in working in...
-
Service Experience Transformation Lead
6 days ago
Sydney, New South Wales, Australia beBeeCustomer Full time $180,000 - $200,000Job Title:Transformative Service Delivery LeaderAs a key member of our organisation, the Transformative Service Delivery Leader will play a pivotal role in revolutionising customer interactions and satisfaction across the university.This exceptional opportunity involves leading a high-performing team to enhance IT Support Services, striving to exceed agreed...
-
Transformation Lead
1 week ago
Sydney, New South Wales, Australia beBeeTransformation Full time $120,000 - $160,000About the RoleWe are looking for a skilled Transformation Lead to join our team. This role is responsible for leading transformation initiatives that impact thousands of people.In this position, you will work closely with stakeholders to understand and manage change for designated teams. You will lead the approach and delivery of transformation solutions,...
-
Service Transformation Lead
6 days ago
Sydney, New South Wales, Australia Ashdown Consulting Full time$1000 - $1100 P/D + Super- 3 - Month Contract- Macquarie Park**Project Manager | 12 - Month Contract | $1215.5 P/D Incl. Super**- $1000 - $1100 P/D + Super- 3 - Month Contract- Macquarie Park**About the company**This NSW government agency is a major service provider who strives to deliver a more consistent and efficient experience within government. This...
-
Transformation Lead
7 days ago
Sydney, New South Wales, Australia beBeeDigitalTransformation Full time $117,000 - $185,260Digital Transformation ExecutiveWe're seeking an innovative Digital Transformation Executive to lead the delivery of digital transformation for customer value streams, enhancing customer experiences and outcomes.This role will be responsible for coordinating end-to-end stages required for initiative delivery, ensuring a clear plan is in place. Additionally,...
-
Transformation Lead
2 weeks ago
Sydney, New South Wales, Australia Grant Thornton Australia Full timeTransformation Lead - Professional ServicesJoin to apply for the Transformation Lead - Professional Services role at Grant Thornton Australia.About This RoleAre you a visionary leader with a passion for product innovation and digital transformation within professional services? Our firm seeks an accomplished individual to lead the internal product strategy...
-
Transformation Lead
2 weeks ago
Sydney, New South Wales, Australia Grant Thornton Australia Full timeTransformation Lead - Professional ServicesJoin to apply for the Transformation Lead - Professional Services role at Grant Thornton Australia.About This RoleAre you a visionary leader with a passion for product innovation and digital transformation within professional services? Our firm seeks an accomplished individual to lead the internal product strategy...
-
Transformation Lead
1 week ago
Sydney, New South Wales, Australia beBeeInsurance Full time $120,000 - $150,000Job OpportunityWe are seeking a seasoned professional to lead our business transformation initiatives. As a Senior Business Transformation Expert, you will oversee and drive the transformation program end-to-end, collaborating closely with stakeholders and cross-functional teams.Mandatory Skills:Awareness of insurance data flowsStrong understanding of...
