Transformation Lead

3 days ago

Sydney, New South Wales, Australia beBeeDigitalTransformation Full time $117,000 - $185,260
Digital Transformation Executive

We're seeking an innovative Digital Transformation Executive to lead the delivery of digital transformation for customer value streams, enhancing customer experiences and outcomes.

This role will be responsible for coordinating end-to-end stages required for initiative delivery, ensuring a clear plan is in place. Additionally, the incumbent will manage engagements and activities to deliver the stream, including managing Stream SteerCos, Working Groups, Huddles, Strategic Planning sessions, Alignment sessions, and participation in showcases and other forums.

Main Responsibilities:

  • Coordination of end-to-end stages required for delivery of initiatives and ensuring the stream has a clear plan.
  • Ensuring required engagements and activities to manage the stream are completed, including managing Stream SteerCos, Working Groups, Huddles, Strategic Planning sessions, Alignment sessions, and participation in showcases and other forums.
  • Prioritization of stream opportunities, ideas, designs, and outcomes, and promotion of the design thinking approach to delivery.
  • Managing transformational change through to the optimisation phase, and iterating to improve the service blueprint for their customer value stream.
  • Building effective relationships with all stakeholders, navigating ambiguity and complexity to find a pathway forward for digital transformation.

Requirements:

  • Bachelor's degree or equivalent in business, finance, information technology, or equivalent experience.
  • Proven record in delivering digital transformation for 5 years +, with experience across both digital change and transformational change.
  • A passion to put customers' experiences and interests at the centre of transformation.
  • Experience managing delivery of digital or engineering teams directly, with sufficient domain knowledge of digital to manage delivery of engineering teams.
  • Experience of human-centred design/design thinking desirable.
  • Experience with collaborative and agile ways of working, and with managing teams in an agile context.
  • Excellent interpersonal skills demonstrating the ability to influence as well as developing strong and productive relationships with key senior management and colleagues in a complex matrix environment.
  • Strong financial services business and product knowledge.
  • Knowledge of regulatory requirements and experience with interpreting and implementing new regulatory requirements.

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