Student Support and Administrative Specialist

3 days ago

Bentley Park, Queensland, Australia Curtin College Full time

Curtin College seeks an experienced Student Support and Administrative Specialist to join our team. As a key member of our academic services team, you will provide high-quality support to students and staff in the delivery of administrative and student services.

Job Description:

The role involves providing exceptional customer service, responding to student inquiries, and managing student records with accuracy and attention to detail. You will work closely with academic departments, faculty, and administrative staff to ensure the successful implementation of programs that support student engagement and success.

Key Responsibilities:
  • Provide administrative support to various academic and student committees
  • Assist with timetabling, invigilation, quality control, and conduct of examinations
  • Maintain accuracy of student records and cleanse data for regulatory reporting

You will be responsible for managing course and program progression rules in business systems, processing student requests for replacement documentation, and assisting with the management and coordination of examination processes. Additionally, you will assist with student progression, completion, and transition processing, as well as process results, changes to grades, terminations, academic status, and unit appeals.

Required Skills and Qualifications:
  • Experience in student administration/student services in the tertiary education sector
  • Demonstrated administration experience with strong attention to detail and excellent organisational skills
  • Commitment to exceptional customer service

We are seeking a candidate who is able to develop and maintain strong relationships with all stakeholders, provide advice to students on college policies and procedures, and undertake student monitoring duties. If you have empathy for and experience in working with international students, this is an added advantage.

About Us:

Curtin College promotes and embraces an inclusive and diversified workforce, believing equality, flexibility, and diversity in the workplace will deliver a rich and collaborative environment for employees, students, and clients. We encourage applications from candidates with disabilities, of all ages and genders, Aboriginal and Torres Strait Islanders, and diverse community groups.

Salary:

$60,000 - $80,000 per annum, depending on experience

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