Student Services Officer
3 days ago
Curtin College: A Premier Education Institution
We are seeking a highly skilled and motivated Student Services Officer - Academic Support to join our dynamic team.
About the Role:
This is a full-time on-campus position with operating hours of 8.00am - 4.00pm, Monday to Friday.
The successful candidate will be responsible for providing high-quality administrative and services support across a broad range of academic and student services.
Key Responsibilities:
- Provide exceptional support for the college reception, including responding to telephone, email, and in-person enquiries.
- Welcome visitors and manage the diaries of academic and support staff.
- Assist with managing the academic calendar of events and activities.
- Process student requests for replacement documentation.
- Maintain accuracy of student records and cleanse data for regulatory reporting.
- Manage course and program progression rules in business systems.
- Coordinate examination processes, including assisting in the preparation of exam timetables and processing deferred examination applications.
- Support student progression, completion, and transition processing.
- Develop and maintain strong relationships with all stakeholders.
Essential Criteria:
- Experience in student administration/student services in the tertiary education sector.
- Demonstrated administration experience with strong attention to detail and excellent organisational skills.
- Commitment to exceptional customer service.
- Excellent problem-solving skills with a solution-focused attitude.
- Strong interpersonal, relationship-building, and communication skills.
Salary: The estimated salary for this role is $70,000 - $80,000 per annum, commensurate with experience.
Curtin College Values:
We value equality, flexibility, and diversity in the workplace, which delivers a rich and collaborative environment for our employees, students, and clients.
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