Project Liaison Specialist

1 day ago

Newcastle, New South Wales, Australia beBeeCustomerSupport Full time $74,091 - $98,311
Project Coordinator Job Summary

The Project Coordinator plays a pivotal role in the operational team, reporting directly to the Project Manager and forming part of the delivery team. The primary focus of this position is to guide and support customers throughout the preconstruction process of building their new home, ensuring a high-quality file is delivered to the construction team.

Key Responsibilities:
  • Work closely with allocated customers throughout their home building journey.
  • Provide exceptional customer service experience by acting as the critical liaison between the client and the business.
  • Operate within a fast-paced energetic team, delivering solutions to problems.
  • Effectively manage multiple clients from Deposit through to Site Start, ensuring that plans and contract documents are accurate and available for client presentation meetings.
  • Ensure all information is collated for other departments so that they can complete their works accurately.
  • Complete time-critical administrative tasks and deadlines.
About You:
  • A commitment to providing all customers with a professional and exceptional customer experience.
  • Previous experience in a customer service and support role.
  • The ability to work under pressure successfully managing multiple clients and prioritising workloads.
  • Ideal knowledge of the residential construction industry (building your own home etc).
  • Intermediate knowledge and use of Microsoft Office Suite (Outlook, Word, PowerPoint, Excel).

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